Questionnaire Groups

✅ Overview

In the Tourpaq Quality Management System, the Questionnaire Groups section allows you to structure customer feedback questionnaires by themes or areas of interest. Each group corresponds to a specific aspect of the customer's holiday experience, enabling focused statistics and targeted quality improvements.

These groups form the backbone of the feedback analysis system, as they allow you to:

• Organize questions logically.

• Generate grouped reports (e.g., satisfaction with hotels vs. guides).

• Provide stakeholders with relevant insights for their specific domains.

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🧭 Purpose

• Group questions under a common topic for easier reporting.

• Allow filtering of feedback based on a specific aspect of the experience.

• Provide clearer visualization in statistical dashboards.

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⚙️ Interface Explanation

Column	Description
Group Name	Internal name used in the system to reference the group. This should be short, consistent, and easy to identify.
Title	The title that will appear in the customer-facing form or in feedback reports. It’s more descriptive and localized (e.g., in Danish).

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✏️ Actions Available

Action	Description
Create (top-right button)	Opens a form to create a new questionnaire group. You must provide a Group Name and Title.
🗑️ Delete (trash icon per row)	Removes the questionnaire group from the system.

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🚦Preconditions

• You must have administrator permissions to manage questionnaire groups.

• Before creating questions, it’s recommended to define all groups needed for segmentation.

• Ensure Group Name is unique to avoid confusion in reporting or API references.