Multiple transports one room bookings

Book one hotel room with multiple transports in Tourpaq Office. Learn prerequisites, Allocate Passengers, Merge rooms by type, and how allotment and transport assignment behave.

Overview

In Tourpaq, transport and hotel are usually bundled as one package.

That normally prevents booking two different transports into one hotel room.

With the Multiple Transports feature, you can select multiple transports and then merge rooms by type in Allocate Passengers.

It is only available if the "Multiple Transports" feature is enabled. Contact Tourpaq support if needed.

Purpose

This page provides guidance on handling hotel bookings where multiple guests share one room but arrive via different transports.

A typical example includes one booking for one room, where one guest arrives by car and another by plane. Despite their different transport arrangements, all guests are registered under the same room reservation.

Preconditions

Before you start, make sure:

• The Multiple Transports feature is enabled.

• The selected transports have the same arrival and are on the same interval/period.

• You select the same hotel.

• To merge into one room, passengers must be on the same room type (for example Double).

Scenarios

Example 1: Different transports, same room type (merge into one room)

We'll choose two different transports with

• the same arrival

• on the same interval

and the same hotel with the same room type.

Next, in Allocate Passengers, merge the rooms by pressing Merge rooms by type.

Merging rooms by type allows the system to group passengers from different transports into the same room, as long as they share the same room category (e.g., Double, Twin, Suite).

This is essential for scenarios where a one room booking includes guests arriving via separate transports (e.g., one by car, one by plane).

Now, the room is successfully merged, and two passengers from two different transports are able to stay in the same room.

Note: Only one room is taken from the hotel allotment.

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Example 2: Same transport, different room type (no merge)

The first steps as in example 1.

Add another passenger who uses a transport with the same arrival as the 2 existing passengers, in the same interval, but the room type is different from the one in which the 2 passengers are already staying.

Next, in Allocate Passengers, allocate the 3rd passenger and save.

At this point, passengers can be in different room types.

You must also specify which transport each room should be assigned to.

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Example 3: Different transports, different room types (merge by room type groups)

The first step is the same as it was in the previous example; the difference now comes in the second step, when we will add another 2 passengers who will use different transports with the same arrival, in the same period, same hotel, but in different rooms.

Next, in Allocate Passengers, merge both room types by pressing Merge rooms by type.

At this point, passengers from different transports can be in different rooms.

You must specify which transport each room should be assigned to.

When one or more rooms are merged, this will be indicated on the booking page using an info point.