Extra Category Overview
Applies to Administrator
Extra categories group similar extras. They control how extras are shown in Tourpaq Office, WebBooking, tickets, and exports.
See also: Extra Category Reporting.
Default text
These fields control the category label and content shown to users.
Name
Yes
Category name shown in Tourpaq Office, WebBooking, and on tickets.
List name
Yes
Category name used in export lists.
Replace product name when Sold Out
No
Text shown when a product is sold out.
Description
No
Category description shown in WebBooking.
Icon
No
Upload an icon for the category.
Photo
No
Upload photos shown in WebBooking.
Filtering options
These options control where the category is shown and how it behaves in list filters.
For multi-select brand fields, no selection means “all brands”.
Display in Remember Extras
Multi-select
Controls which brands show this category in “Remember Extras”.
Use for Extras Statistic
Multi-select
Controls which brands include this category in extras statistics.
Display in Hotel List
Multi-select
Controls which brands show extras from this category in all hotel lists that support extras.
Hide as filter in list
Checkbox
Hides this category as a filter across the system’s lists.
Settings
More configuration for how the category behaves.
Code
Text
Yes
Category code.
Sold Out Text
Text
No
Text used in the WebBooking and Customer Center sold-out pop-up.
Status
Dropdown
No
Set to visible or hidden.
Behaviour on Web
Dropdown
No
Controls when and where the category is shown in WebBooking. This affects all agencies in the company.
Category Type
Dropdown
No
Hard-coded values used by different export lists.
Ticket Category
Dropdown
No
A meta-category used to group one or more extra categories on the ticket.
Hide for Customer
Checkbox
No
If checked, this will hide the extras on the ticket, in webbooking, and in the customer center. This is often combined with "Include in Basic Price", which is set on the Extras.
Category order
Number
No
Setting this will influence the order of categories in webbooking. Two categories with equal order numbers will be ordered alphabetically between them. The smaller the number, the higher the category will appear in the list.
Category order booking
Number
No
Setting this, influences the order of the categories in the booking window. Two categories of equal order number will be ordered alphabetically between them. 0 to 9 are located leftmost, then Transport, 10 to 19 before Hotel, and 20 or above after Hotel and Room. The purpose of making this configurable is to ensure that the Extras are easy to find when working within a wide booking window.
Days after booking category locks
Number
No
Setting this will disable adding/removing/changing products in this category if X days pass after initially making the booking.
Link to column in transport
Checkbox
No
Shows allotment for “linked to transport” extras in the transport selection pop-up.
Show description & photo opened in WebBooking
Checkbox
No
This setting affects all agencies of the company.
All stay days must be available
Checkbox
No
If selected, the extra is only eligible if it is available for the full booking period.
Stop default product selection for all passengers in WB
Checkbox
No
Applies to all brands.
Accepts multiple product selection
Checkbox
No
Allows selecting multiple products in the category. If unchecked, bookings with multiple products selected may appear as a single selection. Applies to all brands.
Sold Out Behaviour
Checkbox
No
Enables sold-out behaviour for products in this category.
One product must be selected
Checkbox
No
Forces the user to select an extra in the booking flow. Often used with auto-selected extras.
When the option is enabled, the system ensures that the user is never presented with an empty selection.
If no Extra is marked as Auto-select, the system will automatically select the first Extra in the list.
While understanding this option is enabled, the user cannot remove the selected Extra. The selection can only be changed by choosing a different Extra from the list.
These rules apply consistently in both the Booking flow and the Webbooking
Out/Home
Checkbox
No
Used for individual transports to distinguish between outbound and homebound products.
How to Configure a New Extras Category
Step 1 – Create Basic Information
Enter Name
Enter List Name
Add Description (optional)
Upload Icon and Photo
Step 2 – Define Filtering Behavior
Enable statistics if required
Configure visibility in hotel lists
Decide filter availability
Step 3 – Configure Settings
Add unique Code
Set Status to Visible
Define Web behavior
Set booking rules (mandatory, multiple selection)
Configure ordering
Define sold-out logic
Step 4 – Save & Test
Save configuration
Test in Web Booking & Office
Verify ordering and behavior
Validate sold-out handling
Example: Activity Extras
Name
Activity
List Name
Activity Extras
Code
AKT
Status
Visible
Accepts Multiple Selection
Enabled
One Product Must Be Selected
Disabled
Category Order
3
Sold Out Text
Fully booked
FAQ
What’s the difference between Name and List name?
Name is customer-facing (Office, WebBooking, tickets). List name is used for export lists.
Why isn’t my category visible in WebBooking?
Check Status and Behaviour on Web. Also check the brand selections in the filtering options.
How do I change the text per brand?
Use the brand context (brand selector). Then set the brand-specific text values.
What’s the difference between Sold Out Text and Replace product name when Sold Out?
Replace product name when Sold Out changes the name shown for the product. Sold Out Text is used in the sold-out pop-up (WebBooking/Customer Center).
What does Ticket Category do?
It groups extras from multiple extra categories under one label on tickets.
What happens when Days after booking category locks is set?
After that many days, customers can’t change extras in this category. This applies in Customer Center.
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