Copy Booking

Overview

The Copy Booking feature lets you create a new booking and copy passenger information from an existing booking. This is useful when you:

• recreate a similar booking for the same travellers

• reschedule a trip and want to avoid retyping passenger names

• create a follow-up booking with the same passenger list

It saves time and reduces manual errors.

Before you start

Make sure you have:

• the booking number you want to copy passengers from

• created a new booking draft with the correct number of passengers, transport and hotel selection ready

After copying, always review the passenger details to ensure names, titles, birthdates, and contact details are still correct.

Copy passengers into a new booking

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1. Start a new booking

1. Go to Booking → New Booking.

2. Insert the number of passengers.

3. Select the transport.

4. Select the hotel.

At this point, you are ready to take allotment.

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2. Enter the booking number to copy from

Before you click Take Allotment:

1. Locate the field where you can enter the booking number to copy passengers from.

2. Enter the original booking number.

Enter the original booking number before clicking Take Allotment.

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3. Take allotment and confirm

1. Click Take Allotment.

2. When prompted with the confirmation message (for example: “Are you sure you want to copy the passengers?”), click OK.

The passengers from the original booking are now copied into the new booking.

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4. Save passengers and save the booking

1. Click Save Passengers.

2. Click Save Booking to complete the booking.

What to check after copying

After passengers are copied, verify:

• passenger names and titles (spelling and ticket format)

• birthdates/ages (pricing rules can depend on these)

• room allocation (if relevant)

• who is marked as the main customer/contact (email/phone)

To edit passenger details, use Edit Passenger.

Troubleshooting

I don’t see the “copy booking number” field

This field typically appears in the new booking flow before taking allotment. If you don’t see it:

• confirm you have selected transport and hotel first

• check if your user role/company configuration has this feature enabled

The system says the booking number is invalid

• Ensure you entered the correct booking number (no extra spaces).

• Confirm that the original booking exists and that you have permission to view it.

Passengers copied, but something looks wrong

Open Edit Passenger and correct the details before sending documents or taking payment.