How to set SMTP Settings

Overview / Purpose

SMTP settings define how Tourpaq sends emails to customers. This includes booking confirmations, payment notifications, and other automated communications. Proper configuration ensures reliable email delivery and customer engagement.

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How It Works

• Tourpaq uses an SMTP account from a third-party provider to send emails.

• Administrators enter the provider’s account details into the system.

• Once configured, all outgoing emails are sent using this SMTP connection.

Key Features / Functions

• Server Address: The SMTP server provided by your email provider (e.g., smtp.gmail.com).

• Username: The login username for the SMTP account.

• Password: The password associated with the SMTP account.

• Port Number: The port used to communicate with the SMTP server (commonly 587 or 465).

• Save Settings: Click Save to apply the configuration and enable email sending.

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Examples / Scenarios

1. Using a Gmail SMTP account:

   • Server: smtp.gmail.com

   • Port: 587

   • Username/password: your Gmail credentials

   • Click Save → emails are now sent via Gmail.

2. Using a company email server:

   • Server: mail.company.com

   • Port: 465

   • Username/password: corporate email credentials

   • Click Save → all customer notifications are sent through the company server.

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Notes / Best Practices

• Verify credentials and server details with your email provider before configuration.

• Test the SMTP connection after saving to ensure emails are delivered successfully.

• Consider using a dedicated email account for automated system emails to prevent conflicts.

• Keep your SMTP password secure and update it if the provider requires a reset.