Free room count behavior

Overview

This feature manages the recalculation of the free hotel allotment for price list rules. It ensures that the number of available rooms is updated correctly after changes such as allotment updates, bookings, cancellations, or manual triggers.

Purpose

The recalculation is necessary to:

• Keep the free room count accurate across the system.

• Ensure agencies and web booking tools display the correct availability.

• Prevent booking errors caused by outdated allotment values.

Preconditions

• The price list rule must have a sale value set (e.g., P1, P2, D1).

• If the price list value is not greater than 0:

  • The offer will appear on the agency presentation site, but

  • It cannot be booked via Web Booking or Office.

Process

Automatic Recalculation via Queue

• Tourpaq uses a queue system to handle free room recalculation.

• When hotel allotments are updated, the affected price lists are placed in the queue.

• The system processes them one by one, updating the free room values.

• Processing time depends on the number of rules, agencies, and transports, typically taking 2–15 minutes.

• If recalculation takes longer than 15 minutes, it is considered suspicious and requires investigation.

Instant Recalculation on Bookings

• When a booking is placed, canceled, or modified (e.g., replacing a room), the free/occupied allotment is updated immediately in the Hotel Allotment per Day tab.

• The corresponding price list rule is recalculated instantly (no queue).

• This allows the same price list rule to be booked again within seconds.

• ⚠️ Note: Other price list rules selling the same room (but with different transports) are not updated instantly. They still follow the queued process.

Manual Recalculation

• Users can trigger a manual recalculation of a price list rule.

• To do this, click on the Magic Wand icon (highlighted in the interface).

• This recalculation is instant.