Statistics in All bookings
Overview
The Statistics functionality in the All bookings page of Tourpaq lets you analyze booking and passenger data in different ways. You can see, for example, profit per hotel, turnover per resort, or passengers per week.
This guide explains how to access Statistics, which types of statistics exist, and when to use each of them.
All statistics in this view are calculated per passenger.
Purpose
Use the Statistics view to:
Get an overview of booking trends by passenger, location, and time.
Analyze financial data such as profit, turnover, and sales performance.
Compare booking activity between two different periods.
Identify key performance indicators across hotels, sellers, and destinations.
For a totals‑only view (bookings, passengers, turnover, profit), see also All bookings Totals.
Preconditions
Before using Statistics, make sure:
You have access to the All bookings page under the Booking menu.
At least one Brand is selected – no statistics can be generated without a brand.
All relevant filters are applied in All bookings before you open Statistics.
You have clicked Display to refresh the data, and then clicked the Statistics button.
Date filters that work in pairs (e.g. Booking period, Departure period, Arrival period) are used with both
fromandtodates.
All statistics are calculated per passenger, based on the current filter set in All bookings.
If no statistics are shown, first check that a Brand is selected, that all date filters you use have both from and to dates, then click Display again before opening Statistics.
Quick start
3. Choose statistics type and level
In the Statistics view, choose which statistics type you want to see (e.g. Passengers, Profit, Average Turnover).
Select the level (e.g. Total, Per Country, Per Arrival, Per Resort, or Per Hotel, depending on the type).
Click Display to refresh the statistics according to your choice.
4. Refine and compare
Adjust filters in All bookings if you need a more specific segment (e.g. a single hotel or resort).
Use Compare Statistics or other tools (see below) to dig deeper, for example to compare two seasons or two campaigns.
Re‑click Display whenever you change filters or comparison ranges.
Types of Available Statistics
The Statistics module offers several types of analytical views designed to help you evaluate booking patterns, turnover, and profitability.
Summary – when to use which statistics
Passengers
“How many passengers do we have per country, arrival week, resort, or hotel?”
Average Turnover
“What is the average revenue per passenger per country, arrival, or resort?”
Profit
“Where do we earn or lose the most (by country, arrival, resort, or hotel)?”
Average Profit
“What is the average profit per passenger in total or per country?”
Percentage
“What share of the total volume does each destination, country, or period represent?”
Possible vs. Sold
“How much potential capacity is unused – in total or per country?”
After choosing the statistics type and level, always click Display to update the results.
1. Passenger Statistics
Shows how passengers are distributed across different dimensions. You can view passengers:
Total
Per Country
Per Arrival Date
Per Resort
Per Hotel
This is useful for questions such as:
Which countries send the most passengers in a given period?
How many passengers arrive per departure week?
Which resorts or hotels have the highest passenger volume this season?
2. Average Turnover Statistics
Analyze the average revenue per passenger:
Total
Per Country
Per Arrival
Per Resort
Use this when you want to:
Compare average revenue per passenger between countries or resorts.
See how arrival weeks differ in terms of revenue per passenger.
3. Profit Statistics
Shows profit earned from bookings (revenue minus costs), per passenger:
Total
Per Country
Per Arrival
Per Resort
Per Hotel
Typical use cases:
Identify profitable or unprofitable hotels.
See which resorts or countries generate the highest profit.
Evaluate profit per arrival week (e.g. high vs low season).
4. Average Profit
Provides an overview of average profit per passenger:
Total
Per Country
Use this to:
Compare how much profit you earn per passenger across different countries.
Get a quick view of overall average profit in the selected period.
5. Total Percentage
Shows how much each group represents as a percentage of the total.
Use this view to understand:
What share of total passengers each destination or country represents.
How bookings are distributed in percentage across your main markets.
6. Possible vs. Sold
Compares capacity (possible) vs. actual bookings (sold):
Total
Per Country
This view is useful for:
Seeing how much unused capacity you have overall or per country.
Identifying where there is still room to sell more seats or beds.
Additional Tools
The Statistics view includes additional tools for deeper analysis.
Totals / Cost and Profit
Shows total cost and profit for the filtered bookings. Use it to quickly check whether a specific period, campaign, resort, or hotel is profitable overall.
Additional Sales per Seller / Turnover
Ranks sellers by the amount of extra sales generated (e.g. upsells). Use it to evaluate agent performance and identify strong upsellers.
Booking Date Statistics
Breaks down bookings by creation date, per day and per week. Use it to see booking patterns and which days/weeks customers tend to book.
Compare Statistics
Lets you compare two different periods (Booking, Departure, or Arrival dates). Use it to compare, for example, this year’s July vs last year’s July.
How to use Compare Statistics
Set your primary filters in All bookings (e.g. Brand, date periods, destination).
Open the Statistics view and select the statistics type you want to analyze.
Enable Compare Statistics and define the comparison period (Booking, Departure, or Arrival date range).
Click Display to see both periods side by side and evaluate growth, decline, or seasonal differences.
Tips
After changing filters in All bookings, always click Display before reopening or refreshing Statistics.
Combine filters for more granular views – for example, profit per hotel in a single resort for a selected time frame.
Use Compare Statistics to analyze trends across different seasons, campaigns, or brands.
For a compact, totals‑focused financial overview (bookings, passengers, turnover, profit), refer to All bookings Totals.
FAQ
1. Why are my statistics empty even though I know there are bookings?
This usually happens because one of the key preconditions is not met:
No Brand is selected.
A date filter (Booking/Departure/Arrival) is missing either the from or to date.
You may have intervals defined but at least one booking in the result has departure date not falling into a defined weekly interval;
The booking departures in your search are over 12 months across.
You changed filters but did not click Display before opening Statistics.
Check these points, click Display again in All bookings, and then reopen the Statistics view.
2. Are statistics calculated per booking or per passenger?
All statistics in this view are calculated per passenger.
This means that totals, averages, and profit figures reflect passenger‑level data, not just the number of bookings. Use the All bookings Totals view if you primarily need booking‑level totals.
3. Which date filter should I use – Booking, Departure, or Arrival?
It depends on what you want to analyze:
Use Booking period when you care about when customers booked (e.g. campaign performance).
Use Departure period to analyze when customers travel out.
Use Arrival period to analyze when customers arrive at destination.
You can combine them, but always use date filters as complete pairs (from + to).
4. Why do the numbers in Statistics differ from All bookings Totals?
There are several possible reasons:
Different focus: the Statistics view is per passenger, while All bookings Totals can focus more on booking‑level totals.
Different filters: if filters (Brand, Status, Hotel, Transport, etc.) are not identical, the results will differ.
Different statistics type: for example, Average Turnover and Average Profit are averages per passenger, not simple totals.
Make sure you use the same filters and understand whether you are looking at per‑passenger statistics or overall totals.
5. How do I compare this year’s results with last year’s?
Use Compare Statistics:
In All bookings, set your filters (Brand, date range, destination, etc.) for the primary period (e.g. July this year) and click Display.
Open the Statistics view and choose the statistics type you want (e.g. Passengers or Profit).
Enable Compare Statistics and set the comparison period (e.g. July last year, using Booking/Departure/Arrival dates).
Click Display to see the two periods side by side.
6. Can I export statistics to Excel or another format?
If export is enabled in your environment, you will typically see an Export or Excel option in or near the Statistics view. Use this to download the current statistics result set.
If you do not see any export option, contact your Tourpaq administrator or support team to verify whether exports are available for your user and configuration.
7. How often are the statistics updated?
Statistics are generated in real time based on the current bookings that match your filters. Whenever you:
Create, change, or cancel bookings, or
Adjust filters in All bookings and click Display,
the next time you open or refresh the Statistics view, the results will reflect the latest data.
Last updated
Was this helpful?