Statistics in All bookings
Analyse booking trends, passenger volumes, turnover, and profitability — broken down by destination, hotel, country, and time period.
Overview
The Statistics view in All Bookings transforms your filtered booking list into analytical reports. Instead of looking at individual bookings one by one, Statistics aggregates the data and presents it broken down by the dimensions most useful for business decisions — passengers per resort, profit per hotel, turnover per country, and more.
All figures in this view are calculated per passenger, not per booking. This is an important distinction when interpreting results.
Need booking-level totals (counts, turnover, profit) rather than per-passenger breakdowns? Use All Bookings Totals instead.
Purpose
Use Statistics in All Bookings to:
Understand passenger distribution by country, arrival date, resort, and hotel
Analyse average turnover and profit per passenger across different market segments
Identify your most and least profitable hotels, resorts, and countries
Compare capacity vs actual sales to spot unsold inventory
Compare two different time periods side by side using Compare Statistics
Evaluate agent performance through the Additional Sales per Seller tool
Preconditions
Before using Statistics, ensure the following:
You have access to Booking → All Bookings
At least one Brand is selected — no statistics will generate without a Brand
You have set your filters in All Bookings and clicked Display first — Statistics reads from the current filtered result set
All date filters are complete pairs (
From+To) — an incomplete date pair will return empty or misleading resultsStatistics are calculated per passenger — if you need booking-level totals, use All Bookings Totals
Always click Display in All Bookings before opening Statistics. If you change filters, click Display again before refreshing Statistics — otherwise the statistics will reflect the previous filter set.
How to Use Statistics
Step 1 — Set filters and click Display
In All Bookings:
Select at least one Brand
Set a Booking, Departure, or Arrival period with both
FromandTodatesAdd any additional filters you need (hotel, transport, owner, status, etc.)
Click Display
Step 2 — Open the Statistics view
Click the Statistics button in the toolbar. The default view loads immediately, showing a general overview of passenger distribution per week and per month for the current filter set.
Step 3 — Choose a statistics type and level
In the Statistics view:
Select the Statistics Type you want to analyse (e.g. Passengers, Profit, Average Turnover)
Select the Level — how the data is broken down (e.g. Total, Per Country, Per Resort, Per Hotel)
Click Display within the Statistics view to update the results
Step 4 — Use additional tools if needed
For deeper analysis, use the additional tools available in the Statistics view — Compare Statistics, Booking Date Statistics, Additional Sales per Seller. See the Field Reference below for details on each tool.
Step 5 — Adjust and iterate
Change the statistics type, level, or filters as needed. Always click Display after any change to refresh the results.
Field Reference
Statistics Types and Levels
Passengers
Total, Per Country, Per Arrival, Per Resort, Per Hotel
"How many passengers do we have per country, resort, or hotel?"
Average Turnover
Total, Per Country, Per Arrival, Per Resort
"What is the average revenue per passenger across our markets?"
Profit
Total, Per Country, Per Arrival, Per Resort, Per Hotel
"Where do we earn or lose the most?"
Average Profit
Total, Per Country
"What is the average profit per passenger overall or per country?"
Percentage
Total
"What share of total volume does each destination or period represent?"
Possible vs. Sold
Total, Per Country
"How much capacity remains unsold?"
Additional Analysis Tools
Totals / Cost and Profit
Shows total cost vs. profit for the current filtered set. Use this for a quick overall profitability check on a specific period, hotel, or campaign
Additional Sales per Seller / Turnover
Ranks agents by extra sales and turnover generated. Use this to evaluate agent performance and identify strong upsellers
Booking Date Statistics
Groups bookings by their creation date per day and per week. Use this to identify booking peaks, quiet periods, and lead time patterns
Compare Statistics
Adds a secondary filter set so you can compare two different periods (Booking, Departure, or Arrival dates) side by side
How to Use Compare Statistics
Set your primary filters in All Bookings (Brand, date period, destination, etc.) and click Display
Open Statistics and select the type you want to analyse
Enable Compare Statistics and define the comparison period — choose Booking, Departure, or Arrival date range for the second period
Click Display to see both periods side by side
Use Compare Statistics to analyse year-on-year performance, compare two campaigns, or evaluate seasonal differences.
FAQ
Q: Why are my statistics empty even though I know there are bookings? The most common causes are: no Brand selected, a date filter with only one date filled in (missing From or To), or filters changed without clicking Display again. Also note: if your departure dates span more than 12 months, some interval-based statistics may not display. Check all these points, click Display in All Bookings, then reopen Statistics.
Q: Are statistics calculated per booking or per passenger? All statistics in this view are calculated per passenger. Totals, averages, and profit figures all reflect passenger-level data. If you need booking-level aggregates, use All Bookings Totals.
Q: Which date filter should I use — Booking, Departure, or Arrival? Use Booking Period when you want to analyse when customers made their reservations — ideal for campaign and sales performance analysis. Use Departure Period to analyse when customers travel — ideal for operational planning and capacity analysis. Use Arrival Period to analyse when customers reach the destination — ideal for in-destination planning. You can combine them, but always use complete pairs.
Q: Why do Statistics numbers differ from All Bookings Totals? Statistics are per passenger — averages and per-pax figures. Totals are aggregated booking-level counts and sums. They answer different questions. Also check that the filters and date periods are identical between the two views before comparing numbers.
Q: How do I compare this year's results with last year's? Use Compare Statistics. Set your primary filters to this year's period and click Display. In Statistics, enable Compare Statistics and set the comparison period to the equivalent period last year. Click Display to see both periods side by side.
Q: Can I export statistics to Excel? If export is enabled in your environment, an Export or Excel button will be visible in or near the Statistics view. If no export option is visible, contact your Tourpaq administrator to confirm whether this feature is available for your user role and configuration.
Q: How often are statistics updated? Statistics are generated in real time based on the current filtered result set. Every time you change filters in All Bookings and click Display, the next Statistics view will reflect the latest data.
Related Pages
All Bookings — set filters and run Display before opening Statistics
View All Bookings — filter management and saved views
All Bookings Totals — aggregated booking counts, turnover, and profit totals
Dashboard — real-time sales and performance overview without needing to set filters
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