Global search

Overview

Global search helps you find a booking or a customer from anywhere in Tourpaq.

It saves time because you don’t need to open several menus first.

How to use it

You can use the search bar from any page.

1

Choose what you want to search in

Check the selected Brand/Agency first:

• If you selected a single brand/agency, search is limited to that one.

• If you selected All Brands, search looks across the whole company.

2

Type what you know

You can search by:

• Booking number (fastest and most precise)

• Customer name (first name or last name)

3

Run the search

Press Enter or click Go.

If Tourpaq finds a match, it opens the booking or customer right away.

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What it’s good for

• Jump straight to a booking when you have the booking number.

• Find bookings linked to a customer name.

• Avoid “wrong results” by using the correct brand/agency selection.

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Examples

• Find booking 123456: type 123456 and press Enter.

• Find a customer called “John Doe”: type John or Doe.

• Search across the whole company: select All Brands first.

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Tips

• Start with a booking number when you have it.

• If you search by name, try only the last name first.

• If you can’t find something, check if you selected the right Brand/Agency.

• You will only see bookings you have permission to access.

FAQ

Why can’t I find a booking I know exists?

Most common reasons:

• You selected the wrong Brand/Agency.

• You don’t have access to that booking.

• The booking number was typed incorrectly.

Why do I get too many results when I search by name?

Some names are common.

Try a booking number instead, or use a more specific name search.

What should I select: one brand or “All Brands”?

Select one brand if you know where the booking belongs.

Use All Brands if you are not sure.

Does Global search show everything in Tourpaq?

No. It only shows what you have permission to see.