How to set GDS

Overview / Purpose

GDS (Global Distribution System) settings allow administrators to configure status-related messages that appear on tickets and to passengers. This ensures passengers receive clear instructions based on their booking status from the GDS provider.

---

How It Works

• Administrators enter text messages that will appear on tickets and customer communications.

• Texts can be status-specific, depending on the booking’s GDS status.

• The system automatically displays the correct text to passengers and on tickets according to the current booking status.

Key Features / Functions

Text to Add on Ticket

• Enter any message in the Text to add on ticket box.

• This text appears at the bottom of the “Betalingplan” section on the ticket.

• To make the text bold on the ticket, check the corresponding Bold checkbox.

Status-Specific Messages

• Galileo Pending: Text shown when the booking is pending. Passengers see this message while waiting for confirmation.

• HK (Hold & Confirm): Message shown when the booking is held and waiting for confirmation.

• TKQ (Ticket Queue): Text shown when the booking is in the ticket queue.

• TKOK (Ticket OK): Message shown once the ticket is successfully issued.

Save Settings

• Click Save GDS to apply all changes.

---

Examples / Scenarios

1. Pending Booking

   • Text: “Your booking is pending. We will confirm your seat shortly.”

   • Passengers see this message until the booking moves to HK or TKOK status.

2. Ticket Issued (TKOK)

   • Text: “Your ticket has been issued. Please check your email for the PDF ticket.”

   • Appears automatically once the ticket is finalized.

3. Bold Ticket Text

   • Important notes or warnings can be emphasized by selecting the Bold option for ticket text.

---

Notes / Best Practices

• Ensure messages are clear and concise so passengers understand their booking status.

• Use bold text sparingly to highlight critical instructions.

• Review and update GDS messages regularly to match operational procedures and provider requirements.

• Test the messages on sample tickets to confirm they display correctly for all statuses.