Activity Log - Hotel Contract Configuration

Overview

The Activity Log tab shows an audit trail for a hotel contract. It logs inserts, updates, and deletions. It also shows who changed what and when.

Use it for troubleshooting, compliance, and change tracking.

---

Purpose

The purpose of the Activity Log is to:

• Monitor changes made to hotel contracts.

• Provide accountability by showing which user made specific changes.

• Help identify data discrepancies or errors.

• Enable agencies and internal teams to audit past modifications.

---

Preconditions

Before accessing the Activity Log:

• You must have the necessary permissions to view hotel contracts and audit logs.

• At least one hotel contract must exist.

• The contract must have logged changes in the selected date range.

• You should know the date range and (optionally) the user you want to review.

---

How to use

1

Open the Activity Log

1. Go to the Hotel Contract module.

2. Open the contract you want to review.

3. Select the Activity Log tab.

2

Filter and display results

1. Select the date period (top left).

2. Optional: select a specific user from the dropdown.

3. Click Display to show entries.

4. Click Clear to reset filters.

---

Screenshot

Field descriptions

Field Name	Description
KEYID	A unique identifier for the contract entry. Rows with the same KEYID belong to the same contract record.
ACTION	The type of change performed. Example: Insert, Update, Delete.
ENTITY NAME	The entity that was changed (typically HotelContract).
PROPERTY NAME	The specific attribute/property of the entity that was modified.
ORIGINAL VALUE	The previous value before the change. For Insert actions, this may be empty.
NEW VALUE	The new value after the change was made.
AGENCY	Indicates the agency/brand context of the change. All brands means it applies across all brands.
DESCRIPTION	A brief text summarizing or categorizing the change.

---

Tips

• One save can create multiple log rows. Each field change is logged separately.

• Use PROPERTY NAME to pinpoint what was edited.

• If you see no results, widen the date range first.

---

Related pages

• Hotel contract - General

• Rules - Hotel Contract Configuration

• Hotel Activity Log (hotel allotment changes, not contract changes)

---

FAQ

Why don’t I see any entries? Widen the date range. Verify you have access to audit logs. Confirm the contract was actually changed in that period.

Why do I see multiple rows with the same KEYID? KEYID groups changes for the same contract entry. Each changed field is logged as a separate row.

What’s the difference between ORIGINAL VALUE and NEW VALUE? ORIGINAL VALUE is the value before the change. NEW VALUE is the value after the change.

What does AGENCY = “All brands” mean? It means the change applies across all brands, not a single brand.

Can I undo changes from Activity Log? No. The Activity Log is read-only. To revert a change, edit the contract back to the correct values.