System Setup

Overview

System Setup is the global configuration for Tourpaq.

These settings affect the entire company, including bookings, payments, integrations, and reporting.

Go to Setup → System Setup.

Changes apply system-wide.

Test changes in a safe environment when possible.

Only users with Administrator rights should edit these settings.

Some rules and configurations cannot be deleted manually. Tourpaq removes them programmatically to protect data integrity.

What you use it for

Use System Setup to:

• Establish company-wide defaults such as currency, payment rules, and booking visibility.

• Control functional behavior of dashboards, reminders, filters, and allotments.

• Configure communication services, including SMS and email.

• Manage integration credentials for third-party providers (transport, hotels, GDS, car rental, etc.).

• Define reporting and export parameters to support financial and operational workflows.

Correct setup keeps behavior consistent across brands and agencies. It also reduces errors in pricing, payments, and booking workflows.

Main sections

Start here, then drill into the specific area you need:

• System Setup – General Information Settings

• System Setup – Payment Rate Rules

• System Setup – Radix Data

• System Setup – Currency

• System Setup – Deposit Rules

• System Setup – SMS Configuration (Twilio)

• System Setup – Mail Platform

• System Setup – Auto Europe (Car Rental Integration)

• System Setup – Hotel Providers

• System Setup – Hotel Import

• System Setup - Transport Providers

• System Setup – GDS Data

• System Setup – Inflight Service

• System Setup – Firebase Configuration

• System Setup – Travel Lengths

• System Setup – Two-Factor Authentication (2F Auth)

• System Setup – FTP Providers

• System Setup - Web Hook Configuration

• System Setup – Flight Change Queue

FAQ

Who should edit System Setup?

Admins only.

Many settings affect bookings, finance, and integrations immediately.

Why can’t I delete a rule or configuration?

Some configuration is protected to avoid breaking references in historical data.

Those items are removed by the system when it is safe to do so.

What should I validate after changing a setting?

At minimum:

• Create a test booking.

• Run the relevant export/report.

• Verify the downstream integration (email/SMS/provider) if impacted.

Do System Setup changes affect all brands?

Yes. System Setup is company-wide.

Brand-specific configuration is usually handled in brand/agency modules.