Ticket texts

This page allows users to monitor and manage SMS sent to customers. Here, they can check details about the messages sent, the sending period, their status, and other relevant information.

Overview

In addition, administrators can configure specific texts that will be automatically included on printed tickets generated during the booking process.

Purpose

• Ensure that customers receive timely SMS notifications related to their bookings.

• Provide agencies with the ability to customize printed tickets by attaching specific texts to defined booking conditions (e.g., booking period, room type).

• Maintain consistency and accuracy of communication with customers.

Administrator Capabilities

Administrators can perform the following actions on this page:

• Use an existing text template – Apply predefined ticket texts to bookings.

• Edit an existing text – Modify the content, dates, or conditions of a stored ticket text.

• Insert a new text – Create and configure a new text to be used in tickets.

• Delete a text – Remove a text that is no longer relevant or valid.

Ticket Text Attributes

Each ticket text entry includes the following information:

• Text Type – The category or purpose of the text (e.g., information, terms & conditions, cancellation notes).

• Identification Code

• Date Interval

• Text Content – The actual message that will appear on the printed ticket.

Usage Example

• A hotel agency wants to add a note about seasonal resort fees.

• The administrator creates a new ticket text, sets the date interval to cover the summer season, links it to the relevant room type, and enters the explanatory message.

• When bookings are confirmed for that room and date range, the message will be automatically included on the printed ticket.