Remove pax on outbound or homebound only

Use No-show in Travel plan to remove a passenger (pax) from outbound or homebound only. Learn what it affects, when it resets after transport changes, and export/reporting impacts.

Overview

Use No-show in Travel plan to remove a passenger (pax) from outbound or homebound only.

It works per flight line. It does not delete the passenger from the booking.

What this does (and does not do)

No-show does:

In Tourpaq Office, you set this on the booking’s Travel plan per passenger and per flight line.

Example: the passenger travels outbound, but not homebound.

Use No-show when a passenger should be removed from one direction only.

• Mark a passenger as not travelling on a specific flight line.

• Let you mark outbound and homebound independently.

No-show does not:

• Remove the passenger from the booking entirely.

• Automatically carry over if you change the passenger’s transport.

Terminology:

• Pax = passenger.

• Outbound = travelling out.

• Homebound = travelling back home.

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Before you start

• You can open and edit bookings in Tourpaq Office.

• You have permission to edit the booking’s Travel plan.

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Mark a passenger as No-show for outbound or homebound

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1. Open the booking

Open an existing booking (or create one).

Make sure the booking is in edit mode.

Open the booking in edit mode.

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2. Go to the Travel plan

In Details, open the Travel plan tab.

You will see a No-show column with a checkbox per travel line.

Each line is tied to a passenger + flight segment.

Travel plan: No-show is set per passenger per travel line.

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3. Set No-show on the specific line

Tick No-show for the passenger on the outbound or homebound line you need.

The change is saved immediately.

You do not need to open the passenger screen first.

Tick No-show on the outbound or homebound line you want to remove.

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4. Verify it stays set when you only edit other booking data

Edit the booking, but keep the passenger’s transport unchanged.

The No-show checkbox stays set.

No-show remains set if the transport line stays unchanged.

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5. Know when No-show is reset

If you change the passenger’s transport data, No-show is cleared.

Common changes:

• Changing flight date or interval

• Switching transport/flight

This happens because the system treats the updated transport as new travel data.

Changing the transport line clears No-show.

Notes

• No-show is set per line. One passenger can be No-show outbound only.

• No-show stays set until the transport line changes.

• If you change transport, re-check No-show afterwards if still needed.

FAQ

What’s the difference between No-show and removing a passenger?

No-show removes the passenger from a specific travel line (outbound or homebound).

It does not remove the passenger from the booking.

Where do I set No-show?

Set it on the booking in Details → Travel plan.

It is a checkbox per passenger per flight segment.

Why did my No-show checkbox disappear or reset?

No-show is cleared when the passenger’s transport line changes.

Example: you change flight date/interval or switch the transport.

Does No-show stay set if I edit other booking data?

Yes.

If you edit other data and keep the transport unchanged, No-show stays set.

How does No-show affect exports, lists, and reporting?

It can impact which passengers are included on outputs that are based on travel lines.

See the detailed behavior here:

• Remove pax on outbound or homebound only, Export lists impact

• Remove pax on outbound or homebound only, Transport Reporting Impact