Passenger details
Overview
The Passenger Details tab allows you to edit individual passenger information and add emergency contacts directly within a booking. This ensures that all critical travel data is accurate and up-to-date, supporting safe and personalized travel experiences.
Purpose
This section is designed to:
Capture complete identification and contact information for each traveler.
Include important details for travel documentation, insurance, and health-related notes.
Provide emergency contact information to be used in case of incidents during the trip.
Preconditions
Before using this section:
A booking must be created and contain at least one passenger.
The user must have appropriate permissions to view and edit passenger data.
Ensure that relevant fields (e.g., document expiration date or insurance data) are available before travel begins.
Instructions
✏️ Editing Passenger Information
Navigate to the Booking Page → Go to the Passenger Details tab.
Click on a Passenger → This opens an editing form for that individual.
Fill or Update the Following Fields:
Passport Number
Official travel passport ID.
Document ID
National identity document or other relevant ID.
Document Expiring Date
Expiry date of the above document. Ensure it covers the travel period.
Nationality
Select the traveler’s nationality.
Insurance Company
The provider of travel or medical insurance.
Insurance Policy Number
Policy ID associated with the passenger.
Country
Country of residence.
Zip Code
Postal code related to the passenger’s residence.
Address
Full home address.
Transport Comments
Free-text field for notes like "motion sickness", "requires wheelchair", etc.
Early Start Date
Useful for certain insurance policies (e.g., Gouda) to specify coverage start.
Click on "Save" – The passenger record will be updated.
📞 Adding an Emergency Contact
Within the passenger editing page, click Add under the Emergency Contact section.
Fill in the following fields:
Name – Full name of the emergency contact.
Relation – Describe the relationship (e.g., parent, spouse, friend).
Phone Number – Include full international dialing code if applicable.
Click Save – The emergency contact is now linked to the passenger.
✅ Confirmation
Once saved:
All updated fields are immediately visible in the Passenger Details overview.
You can go back to the list of passengers and repeat the process for others.
🧠 Best Practices
Always confirm the accuracy of passport and insurance data, especially before departure.
Ensure emergency contacts are reachable and understand their role.
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