Customer Information display on Ticket

Purpose

Verify that customer information configured at the entity level (Destination, Resort, Hotel, Transport) appears in the correct Bemærkninger (Comments) sections across all three ticket versions.

Scope

This test covers the Booking module and Brand configuration screens in the back‑office system.

Preconditions

  • Tester has access to Back‑office with permission to view All Bookings and edit Users → Brands.

  • At least one booking exists that contains customer information set at:

    • Destination

    • Resort

    • Hotel

    • Transport

  • Three ticket versions are available for the relevant brand.

Test Data

Field
Value
Notes

Booking date range

As needed

Use a period that includes the prepared test booking

Brand

Desired brand

The brand whose ticket versions will be switched

Steps & Expected Results

#
Action
Expected Result

1

Navigate to All Bookings and filter by the desired dates

Bookings list shows only records within the selected period

2

Select a booking from the list

Booking Edit page is displayed

3

Click Print Ticket

PDF ticket downloads and opens in a new tab

4

Inspect the ticket PDF

Customer information appears:• Destination / Resort / Hotel info under the main Comments (Bemærkninger) section at the end of the ticket.• Transport info under the Comments (Bemærkninger) section directly beneath the Itinerary (Rejseplan) block.

5

Repeat validation for each ticket version: a. Go to Users → Brands. b. Edit the desired brand. c. Open the Ticket tab and change the Version (1, 2, 3). d. Save and repeat steps 1–4.

Customer information is displayed in the same locations for all three ticket versions.

Pass/Fail Criteria

  • Pass: Placement of customer information matches the Expected Results table for every ticket version.

  • Fail: Any deviation in placement or missing information.

Evidence Collection

Attach the generated PDF from Step 3 for each version and annotate the location of the Bemærkninger sections.

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