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Remove pax on outbound or homebound only, Transport Reporting Impact

Overview

This documentation outlines how the system handles bookings marked with "No-show" in various transport reporting types. It details the steps to generate the reports and describes the expected results depending on the scheduler type used.

Purpose

To ensure accurate reporting of transport bookings while excluding or treating differently those marked as "No-show" on outbound or homebound journeys.

Steps and Behavior Overview

1. Navigate to the Transport Page

  • Step: Go to “Transport” → “Transports”

  • Expected Result: Transport list page is displayed.

2. Select Specific Transport

  • Step: Search for a transport with bookings marked as "No-show" and click its code.

  • Expected Result: Transport edit page is displayed.

3. Access Communication Tab

  • Step: Go to the "Communication" tab.

  • Expected Result: All schedulers set for the transport are listed.

Report Generation by Scheduler Type

4. Both Ways Scheduler

  • Steps:

    • Set the “No start” so that a report is generated.

    • Select a departure date that includes "No-show" bookings.

    • Generate and check the report.

  • Expected Results:

    • Passengers with "No-show" on outbound are listed as one-way homebound.

    • Passengers with "No-show" on homebound are listed as one-way outbound.

    • Passengers with "No-show" on both directions are not listed at all.

    • Passengers from one-way bookings (either outbound or homebound) with "No-show" will not be listed.

5. Outbound Scheduler

  • Steps: Same as above.

  • Expected Results:

    • Passengers with "No-show" on outbound will not be listed.

    • Passengers with "No-show" on homebound are not included by default.

    • Passengers with "No-show" on both directions will not be listed.

    • One-way bookings with "No-show" are excluded.

6. Homebound Scheduler

  • Steps: Same as above.

  • Expected Results:

    • Passengers with "No-show" on homebound will not be listed.

    • Passengers with "No-show" on outbound are not included by default.

    • Passengers with "No-show" on both directions are not listed.

    • One-way bookings with "No-show" are excluded.

7. OutHome Scheduler

  • Steps: Same as above.

  • Expected Results:

    • Passengers with "No-show" on outbound will be listed as one-way out.

    • Passengers with "No-show" on homebound will be listed as one-way home.

    • Passengers with "No-show" on both directions are not listed.

    • One-way bookings with "No-show" are not listed.

8. Summary for All Scheduler Types

  • Step: Review results from Steps 4 to 7.

  • Expected Result: Reporting behavior for "No-show" bookings is consistently handled across different scheduler types as outlined above.

Notes

  • Ensure that the departure date selected includes the time frame where "No-show" bookings exist.

  • “No-show” passengers are excluded from reporting where appropriate to maintain accuracy in passenger manifests.

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