Remove pax on outbound or homebound only, Transport Reporting Impact

Transport reporting impact of No-show (pax removed outbound/homebound). Covers scheduler types (Both Ways, Outbound, Homebound, OutHome) and expected report output.

Overview

This page explains how No-show affects transport reporting.

Reporting behavior depends on the transport scheduler type (Both Ways / Outbound / Homebound / OutHome).

Key terms (search keywords)

• No-show

• remove pax outbound only

• remove pax homebound only

• transport reporting

• Transport → Communication (schedulers)

• Both Ways scheduler

• Outbound scheduler

• Homebound scheduler

• OutHome scheduler

• one-way out / one-way home

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Purpose

To ensure accurate reporting of transport bookings while excluding or treating differently those marked as "No-show" on outbound or homebound journeys.

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Steps and Behavior Overview

1. Navigate to the Transport Page

• Step: Go to “Transport” → “Transports”

• Expected Result: Transport list page is displayed.

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2. Select Specific Transport

• Step: Search for a transport with bookings marked as "No-show" and click its code.

• Expected Result: Transport edit page is displayed.

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3. Access Communication Tab

• Step: Go to the "Communication" tab.

• Expected Result: All schedulers set for the transport are listed.

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Report Generation by Scheduler Type

4. Both Ways Scheduler

• Steps:

  • Set the “No start” so that a report is generated.

  • Select a departure date that includes "No-show" bookings.

  • Generate and check the report.

• Expected Results:

  • Passengers with "No-show" on outbound are listed as one-way homebound.

  • Passengers with "No-show" on homebound are listed as one-way outbound.

  • Passengers with "No-show" on both directions are not listed at all.

  • Passengers from one-way bookings (either outbound or homebound) with "No-show" will not be listed.

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5. Outbound Scheduler

• Steps: Same as above.

• Expected Results:

  • Passengers with "No-show" on outbound will not be listed.

  • Passengers with "No-show" on homebound are not included by default.

  • Passengers with "No-show" on both directions will not be listed.

  • One-way bookings with "No-show" are excluded.

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6. Homebound Scheduler

• Steps: Same as above.

• Expected Results:

  • Passengers with "No-show" on homebound will not be listed.

  • Passengers with "No-show" on outbound are not included by default.

  • Passengers with "No-show" on both directions are not listed.

  • One-way bookings with "No-show" are excluded.

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7. OutHome Scheduler

• Steps: Same as above.

• Expected Results:

  • Passengers with "No-show" on outbound will be listed as one-way out.

  • Passengers with "No-show" on homebound will be listed as one-way home.

  • Passengers with "No-show" on both directions are not listed.

  • One-way bookings with "No-show" are not listed.

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8. Summary for All Scheduler Types

• Step: Review results from Steps 4 to 7.

• Expected Result: Reporting behavior for "No-show" bookings is consistently handled across different scheduler types as outlined above.

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Notes

• Ensure that the departure date selected includes the time frame where "No-show" bookings exist.

• “No-show” passengers are excluded from reporting where appropriate to maintain accuracy in passenger manifests.

FAQ

Why does a No-show passenger show as a one-way passenger in the report?

Some scheduler types treat “No-show on one direction” as the passenger still travelling on the other direction.

Example: With Both Ways, a pax marked No-show on outbound can appear as one-way homebound.

Why is a passenger not listed at all?

Most common reasons:

• Pax is No-show on both directions.

• The report is generated for a departure date that does not match the pax travel line.

• The scheduler type excludes No-show cases (common for Outbound/Homebound schedulers).

• It is a one-way booking where the pax is No-show (excluded by the rules above).

Which scheduler types can turn No-show into one-way in reporting?

• Both Ways scheduler can convert No-show on one direction into the opposite one-way.

• OutHome scheduler lists No-show outbound as one-way out and No-show homebound as one-way home.

Outbound and Homebound schedulers typically exclude No-show passengers for their direction.

Where do I check which scheduler type a transport uses?

Open the transport, then go to Communication.

All schedulers configured for that transport are listed there.

How can I reproduce and verify the behavior?

1. Pick a transport with known No-show cases.

2. In Communication, select the scheduler you want to test.

3. Set No start so the report generates.

4. Generate using a departure date where the No-show travel lines exist.

5. Compare the output against the rules for that scheduler type.