Communication Configuration – Transport Supplier
This guide explains how to configure the communication setup for a transport supplier in the system.
🔧 Accessing the Configuration Page
Navigate to: Transport Supplier → [Transport Supplier Name] → Communication tab
📑 Field Descriptions
Out/Home
Select the direction of the transport communication: Outbound
or Homebound
.
Hour
Set the scheduled hour (HH:MM) for communication dispatch.
Reporting Type
Choose the reporting format. Example: Paxport
.
Minutes B.D.
Set the minutes before departure when the communication should be triggered.
Days B.D.
Enter how many days before departure the email should be sent.
Days B.D.To
Enter the end of the interval how many days before departure to, the email shold be sent
Minutes Interval
Define the time gap between repeated messages (is active only if the DAYS B.D & DAYS B.D.TO is set).
Alternative
Select an alternative reporting type
Method
Choose the method of communication (Email, FTP).
Enter the recipient's email address.
Subject
Define the subject line of the email.
FTP System
If using FTP, select the appropriate FTP configuration/system. (is defined in System Setup FTP menu)
Use F.No
Checkbox: Use flight number if enabled.
Stop Sale
Checkbox: Mark if this triggers a Stop Sale action.
ADL (Adding Deletion List for A7)
Checkbox: Enable ADL flag if needed. ADL reporting must is done whenever there are changes to a flight after the initial reporting is sent.
Example:
The full list is sent 08:00 4 days before departure
There is a last minute booking done 3 days before departure => ADL sent
There is a cancellation 2 days before departure => ADL sent
There is a name change 2 days before departure => ADL is sent
Resend
Work only with ADL checkbox marked and offer the posibility to resend any ADl report for a specific date.
Comm. (View)
Click View
to see detailed communication reporting
➕ Creating a New Communication Rule
Click the Create button in the top-right.
Fill in the required fields based on the transport and business rules.
Press Save to add the new communication setup.
🗑️ Deleting a Rule
Click the trash bin icon next to a rule to delete it. A confirmation prompt will appear.
✅ Best Practices
Use clear and consistent Subject lines to distinguish communication types.
Set up Alternative methods in case the main method fails.
Use Resend to ensure delivery for critical messages.
Periodically review and clean up outdated or unused rules.
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