All bookings
Search, filter, manage, and analyse every booking in Tourpaq from a single screen.
Overview
All Bookings is the central search and management hub for existing reservations. It allows agents, operations staff, finance teams, and managers to find any booking quickly, review its details, and drill into statistical and financial reports — all within a single, highly filterable interface.
Whether you are looking for one specific booking by number, reviewing today's departures, analysing last month's sales performance, or checking outstanding balances, All Bookings is your starting point.
Need to create a new booking? All Bookings is for managing existing reservations. To create a new one, go to New Booking.
Purpose
All Bookings is designed to support three distinct use cases:
Daily operations — Agents use it to quickly locate a specific booking, check its status, and open it for editing or communication.
Management reporting — Managers use the Statistics and Totals views to analyse booking volumes, turnover, profit, and trends across brands, destinations, hotels, and periods.
Finance reconciliation — Finance teams use filters like Status, Owner, and Booking Period combined with the Totals view to verify revenue, outstanding balances, and profitability per segment.
Preconditions
Before using All Bookings, ensure the following:
You are logged in with a user role that has access to the Booking module. Contact your administrator if All Bookings is not visible in your sidebar.
You must select at least one Brand before clicking Display — without a Brand selected, no results will load.
Date range filters that work in pairs (e.g. Booking Start + Booking End) must always be filled in together. Leaving one half of a pair empty will not return the expected results.
Statistics views require a Brand to be selected and Display to be clicked first before the Statistics button becomes active.
If no bookings appear after clicking Display, the first thing to check is whether a Brand has been selected. This is the most common cause of empty results.
Common use cases
Find bookings by brand, booking period, and travel dates (departure/arrival/return).
Track arrivals and departures for operations.
Report turnover and profit by hotel, resort, transport, or owner.
Compare periods using booking statistics and totals.
How to Use All Bookings
Step 1 — Open All Bookings
Go to Booking → All Bookings in the left sidebar. The page opens with an empty filter panel and no results loaded — results only appear after you apply filters and click Display.
Step 2 — Select a Brand
In the Brands filter, select one or more Brands you want to search within. This is mandatory — no data will load without it.
Step 3 — Apply filters
Set the filters that match what you are looking for. You do not need to fill in every filter — use only what is relevant to your query. The most common filter combinations are:
Find a specific booking → Booking No. only
Today's new bookings → click Today's Bookings shortcut
All bookings for a departure period → Departure Period (Start + End)
Bookings for a specific hotel → Hotels filter
All bookings by a specific agent → Owners filter
Cancelled bookings in a period → Status = Cancelled + Booking Period
Use the More Filters button to access additional filter options not shown by default. A green badge on the button indicates how many additional filters are currently active.
Step 4 — Click Display
Click the Display button to execute the search. The bookings table loads with all reservations matching your filter criteria. The statistics bar at the bottom of the page immediately shows summary totals for the filtered result set.
Step 5 — Work with the results
From the results table you can:
Open a booking by clicking its Booking No. in the first column
Sort the list by clicking any column header
Adjust visible columns using the column selector (⋮) on the right side of the table header
Navigate pages of results using the pagination controls at the bottom
View a quick financial summary in the statistics bar below the table
Step 6 — Access Statistics or Totals
For deeper analysis, use the additional views available after clicking Display:
Click Statistics to open a detailed breakdown by passengers, turnover, profit, and more
Click Totals to see a cost and profit summary for the filtered bookings
See Statistics in All Bookings and All Bookings Totals for full details on these views
Step 7 — Save a View (optional)
If you run the same filter combination regularly, click Save View to save it as a named shortcut. Saved views appear as quick-access options so you don't need to rebuild the same filters every session. Examples of useful saved views: Today's Arrivals, This Week's Departures, Brand X — Hotel Y Performance.
Field Reference
Toolbar Buttons
Display
Executes the search using the current filters and loads the bookings table
More Filters
Expands additional filter options. A green badge shows the number of active additional filters
Clear
Resets all filters to their default empty state
Save View
Saves the current filter combination as a named reusable view
Today's Bookings
Shortcut that sets the Booking Period to today and immediately loads bookings created today
Statistics
Opens the Statistics view for the current filter result set. Requires Display to be clicked first
Totals
Opens the Totals / Cost and Profit view. Requires Display to be clicked first
Booking & General Filters
Brands
Select one or more Brands. Required — no results load without a Brand selected
Tourpaq DK
Booking Period
Date range in which the booking was created. Must be filled as a pair (start + end)
01/03/2026 – 31/03/2026
Departure Period
Date range for the outbound travel date. Must be filled as a pair
Start: 01/06/2026
Arrival Period
Date range for the arrival date at destination
01/06/2026
Return Period
Date range for the return travel date
End: 15/06/2026
Booking No.
Search by the unique booking identifier
123456
Customer
Search by customer name
Jensen
Pax No.
Filter by number of passengers in the booking
2
Status
Filter by booking status: OK, Cancelled, Error, Warning, Locked, Waiting List
OK
GDS Status
Filter by GDS ticketing status for airline bookings processed via a Global Distribution System
GDSTKOK
Internal Comment
Search bookings containing specific text in internal comments
Group leader
Bonus Code
Filter by promotional or bonus codes applied at booking time
SUMMER26
Hotels
Filter by hotel name or hotel assignment
Grand Hotel
Transports / Real Transports
Filter by transport code or specific real transport assignments
SK1234
Extra
Filter by extra type and/or extra category
Travel Insurance
Owners
Filter by the agent, user, or company responsible for the booking
RW/TPQ
All Bookings
When checked, ignores all date range filters and returns all bookings for the selected Brand(s). Use with caution on large datasets
(checkbox)
Bookings Table Columns
Booking No.
Unique booking identifier. Click to open the full booking details page
Customer
Name of the lead customer or the system process that created the booking
Transport
Transport type and code assigned to the booking
Resort
Destination resort
Hotel
Hotel assigned to the booking
Bkg. Date
The date the booking was created
Bkg. Time
The time the booking was created
Nights / No.
Number of nights included in the accommodation
Phone
Customer's phone number
Pax No.
Total number of passengers on the booking
Owner
The agent or user account responsible for the booking
Departure
Outbound travel date
Status
Current booking status (OK, Error, Warning, Cancelled, etc.)
Extras
Extras attached to the booking. Hover over the cell to see a tooltip listing each extra per passenger. This column can be toggled via the column selector (⋮)
⋮ (Column selector)
Opens the column visibility panel — toggle additional columns on or off to customise your table view
Statistics Bar (Bottom of Page)
The statistics bar appears below the table immediately after Display is clicked. It shows a real-time summary of the filtered result set.
Bookings
Total number of bookings in the filtered result set
Total Pax
Total number of passengers across all filtered bookings
Pax / Booking
Average number of passengers per booking. Formula: Total Pax ÷ Bookings
Total Turnover
Total gross revenue from all filtered bookings before costs are deducted
Turnover / Pax
Average revenue per passenger. Formula: Total Turnover ÷ Total Pax
Profit Total
Net profit across all filtered bookings. May be negative in periods with high cancellations or refunds
Profit / Pax
Average net profit per passenger. Formula: Profit Total ÷ Total Pax
Hide Filters Functionality
For teams with many configured transports, hotels, or users, the filter dropdowns can become long and hard to navigate. The Hide Filters feature keeps these lists manageable.
Hide Filters
Hides all inactive or rarely used filter options to reduce visual clutter
Show Hidden
Checkbox on individual filter items — reveals or hides that specific item from the filter list
Choose All
Selects all items in a filter dropdown, including any that are currently hidden
Hide as Filter on Lists
Manually marks a specific item (e.g. a transport or user) as hidden so it no longer appears in filter dropdowns
System Setup → Hide Filter Input
A system-level setting (configured by administrators under System Setup) that automatically hides filter items that have not been active for a defined number of days. For example, setting this to 10 hides any transport not used in the last 10 days
Statistics Views
After clicking Display, three additional analysis views are available. All statistics are calculated per passenger by default.
Available Statistics Types
Passengers
Total, Per Country, Per Arrival, Per Resort, Per Hotel
Average Turnover
Total, Per Country, Per Arrival, Per Resort
Profit
Total, Per Country, Per Arrival, Per Resort, Per Hotel
Average Profit
Total, Per Country
Percentage
Total
Possible vs. Sold
Total, Per Country
AAdditional Analysis Tools
Totals / Cost and Profit
Shows overall cost vs. profit for the filtered bookings. See All Bookings Totals
Additional Sales per Seller / Turnover
Breaks down extra sales and turnover by individual agent or seller
Booking Date Statistic
Groups bookings by their creation date, per day or per week — useful for identifying sales peaks and quiet periods
Compare Statistics
Adds a secondary filter set (Booking Period, Departure, Arrival) so you can compare two different periods side by side
For screenshots and detailed usage examples of each statistics type, see Statistics in All Bookings.
Turnover
The Turnover view gives you a compact economic overview based on your current filters, showing how revenue and profit are distributed across the selected bookings.
Use this to quickly answer questions like:
“What is the total turnover for this campaign period?”
“How much revenue does this hotel or resort generate in the selected period?”
For a more detailed, totals‑focused explanation, see All bookings Totals.
Example Workflow
Select a Brand.
Define a Booking Period using Booking Start Date and End Date.
(Optional) Add filters like Transport, Hotel, Status, or Owner.
Click Display to see the booking results.
Review the statistics bar for a quick overview.
Click Statistics to view a detailed analytical breakdown by passengers, profit, turnover, and more.
FAQ
Q: I applied filters and clicked Display but no bookings appeared — why? The most common cause is a missing Brand selection — select at least one Brand and try again. If a Brand is selected, check that your date range filters are filled in as pairs (both start and end dates). Also verify that the Status filter isn't set to a value that excludes the bookings you're looking for. Click Clear to reset all filters and start fresh.
Q: Can I see cancelled bookings in All Bookings? Yes. Set the Status filter to Cancelled and click Display. By default, when no status filter is applied, all statuses including cancelled bookings are returned, but if you have a saved view with a status filter active this may exclude them.
Q: How do I find a booking if I only know the customer's name? Enter the customer name (or partial name) in the Customer filter, select a Brand, and click Display. You can search with partial names — for example, entering Jensen will return all bookings with "Jensen" in the customer name.
Q: The statistics bar shows a negative Profit Total — is something wrong? Not necessarily. A negative profit in a filtered period is common when the period includes a high volume of cancellations, refunds, or bookings with costs that exceed revenue. Cross-reference with the Finance module and the Totals view for a full breakdown before drawing conclusions.
Q: What is the difference between Booking Period and Departure Period? Booking Period filters by when the booking was created in the system. Departure Period filters by when the customer travels. Use Booking Period for sales analysis (e.g. "how many bookings did we take last month?") and Departure Period for operational planning (e.g. "who is departing next week?").
Q: How do I save a filter combination I use every day? Apply your filters and click Save View. Give the view a descriptive name (e.g. "This Week's Departures") and save it. It will appear as a shortcut the next time you open All Bookings so you can load it with one click.
Related Pages
Booking Overview — introduction to the full Booking section
New Booking — create a new reservation from scratch
Statistics in All Bookings — detailed guide to the Statistics view
All Bookings Totals — cost and profit totals breakdown
Notifications — monitor booking errors and warnings
Export — export filtered booking data for external reporting
Finance → Payment Registration — register and track payments for individual bookings
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