Hotel Supplier

Overview / Purpose

Suppliers in Tourpaq represent external service providers, typically hotels, who manage allotments and bookings through the system. To function correctly, each supplier requires an unassigned Supplier user type, which allows them to log in, manage offerings, and receive communications.

How It Works

1. Create Supplier User

1. Navigate to Users → Users.

2. Click New User.

3. Fill in the user details:

   • Role: Supplier

   • Username

   • Password

   • First Name / Last Name

   • Seller ID

   • Associated Agencies

4. Assign any additional roles or permissions required for the supplier.

5. Click Save.

2. Create Supplier Record

1. Go to Users → Suppliers.

2. Click Create New Supplier.

3. Fill in:

   • Supplier Name

   • User ID (link to the user created in the previous step)

4. Click Save.

5. The supplier record is now active in the system.

3. Assign Hotels to Supplier

1. Navigate to Hotel List.

2. Select hotels the supplier will manage.

3. Set Schedulers (these are the emails used for hotel communications).

1. In the Handling Tab, set:

   • Creditor

   • Schedule

   • Account Debit

   5. Click Save.

   Handling fees configured here will appear in the Profit Tab of bookings.

• Hotels assigned to the supplier will be displayed in the list to be assigned as having handling if required.

4. General Settings

• In the General Tab, define:

  • Email: For receiving supplier communications

  • Reservation Department Emails: Used for dynamic hotel confirmations

• Click Update to save all changes.