Validate Phone Number

Overview / Purpose

Tourpaq WebBooking allows brands to collect customer phone numbers in a split format to ensure correct international dialing. This improves data accuracy and ensures phone numbers are properly formatted for booking confirmations and communications.

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How It Works

• The phone number field is split into two parts:

  1. Country Code – pre-filled based on the selected country but editable via a dropdown list.

  2. Phone Number – accepts only numeric characters and must meet a minimum of 8 digits.

• The full phone number (including country code) is saved with the booking.

• This feature is enabled via the checkbox in Brand → Web Booking Settings.

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Key Features / Functions

Country Code Field

• Autofilled based on the selected country.

• Editable to allow a different country code from the dropdown list.

• Uses country codes defined by the system (configured by Super Administrators).

Phone Number Field

• Accepts only numeric characters.

• Minimum length: 8 digits.

• Validates input to prevent incorrect entries.

Full Number Saving

• If the country code differs from the selected country, the system saves the complete number, including the prefix.

• If the country code matches the country, the phone number is saved without a prefix and displayed correctly on the booking.

Examples / Scenarios

1. Matching Country Code

   • Country: Denmark (+45)

   • Phone: [phone]

   • Booking saved as: 12345678

2. Different Country Code

   • Country: Denmark (+45)

   • Country Code Edited: +49 (Germany)

   • Phone: [phone]

   • Booking saved as: [phone]

3. Validation

   • Entering letters or fewer than 8 digits triggers a validation error.

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Notes / Best Practices

• Ensure the checkbox in Brand → Web Booking Settings is enabled to activate this feature.

• Regularly update country codes in the system to reflect valid international dialing codes.

• Test bookings with both matching and differing country codes to verify correct saving and display.