Cancellation Insurance

Cancellation insurance is the amount a customer pays to be able to receive back a portion of the booking total paid amount in case he is forced to cancel his trip.

There are 4 ways to set the price for the cancellation insurance:

• The first method would take into account the price that a passenger pays for the trip. It should be possible to insert 4 different ranges for the price. For instance: if the passenger’s price will fit in the first range, the cancellation insurance will have a value; if it fits in the second range, it will have another value and so on.

• The second method would take into account the duration of trip. It should also be possible to insert 4 different rages for the duration.

• The third method would set the fee using a given percentage. In this case, the fee will be the percentage of the passenger’s price.

• The forth method would take into account the transport mode.

External Cancellation

There are two main providers:

• Gouda

• Europeiske

Gouda configuration:

• Product Code - a code used internally by Tourpaq, displayed in the web booking interface.

• Gouda ID - maps the cancellation insurance provider's product to the Tourpaq system.

• Name - text displayed in the web booking interface.

Europeiske Configuration:

• Product Code - a code used internally by Tourpaq, displayed in the web booking interface.

• Europe ID - maps the cancellation insurance provider's product to the Tourpaq system.

• Name - text displayed in the web booking interface.

• Trip type - specifies the type of trip for which the cancellation insurance applies.