Close Out

Overview

The Close Out functionality is used to restrict availability for specific transports, destinations, resorts, hotels, or room types within a selected time period. This ensures that no new bookings can be made for the defined combinations once a close-out rule is applied.

Purpose

This feature is used by travel coordinators, back-office staff, and product managers to:

• Define and review Close Out rules that affect sales and availability.

• Filter and identify rules by date range, transport, destination, hotel, or room type.

• Confirm when and by whom rules were created.

• Quickly enable/disable rules or edit them when required.

Preconditions

• The user must have access rights to the Hotel → Close Out menu.

• Close-out rules should be created carefully, as they may override availability settings in other modules.

• Relevant transport, hotel, or room type must already exist in the system.

Step-by-Step Instructions

Step 1: Access Close Out

• Navigate to the Hotel menu.

• Confirm that the Close Out option is displayed right below Stop Sales.

Step 2: Open Close Out Page

• Click on Close Out. - The Close Out page opens, showing all defined rules.

• Each rule has a dedicated Edit button.

• Rules are created on company level (not per brand).

Step 3: Fields

• Apply Filters

  Fill in the required fields to refine search:

  • Start date (default today)

  • End Date (default one year ahead)

  • Transport type (multi-select)

  • Transports (multi-select, with options: Select all, Show hidden, Show code; default display by name; Show code displays only code)

  • Destination (multi-select, options: Select all, Show code)

  • Resort (multi-select, options: Select all, Show hidden, Show code)

  • Hotel (multi-select, options: Select all, Show hidden, Show code)

  • Room type (multi-select, options: Select all, Show hidden, Show code)

• Display Results

Field/Option	Description
Start Date / End Date	Date interval for rule validity (departure date range).
Transport Type	Filters rules by type of transport (e.g., charter, dynamic).
Transports	Specific transports where rule applies;
Destination	Destination filtering
Resorts	Filter by resort
Hotels	Filter by hotel;
Room Type	Filter by specific room types;
Note	Additional description set on the rule (truncated, full text on hover).
Enabled	Shows whether the rule is active.
Created / Created By	Date, time, and user who created the rule. Username links to user details.
Display Button	Executes the filter search.
Clear Button	Removes all applied filters and reloads full list.
Pagination	Navigates results (25 rules per page by default).

Step 4: Explore/Sort Results (Optional)

• Navigate through multiple pages using pagination.

• Sort results by Start Date or End Date (ascending/descending).

Step 5: Clear Filters

• Click Clear to reset all filter inputs.

Notes

• Each rule is displayed in the list with details such as Start Date, End Date, Transport, Destination, Resort, Hotel, Room Type, Note, Status (Enabled/Disabled), Created Date, and Created By.

• Rules can be enabled/disabled or edited later if adjustments are needed.

• Filtering by brand is not available, as close-outs are created on company level.