# Payment Registration
### Overview
**Payment Registration** is the Tourpaq Office **Finance** screen for **payment records**.
Use it to **find payments**, **reconcile booking balances**, and **manually register booking payments**.
You can see:
* **Booking payments** (payments connected to a specific booking)
* **Guide payments** (payments handled by guides)
{% hint style="info" %}
You can **only create booking payments** in Payment Registration. **Guide payments are view-only** here.
{% endhint %}
### What you can do
* Filter and review payment records in the payment list
* Register a new payment on a booking (manual payment entry)
* Export payment results for reporting, reconciliation, or audits
### Before you start
* You must be logged in with the required permissions (typically **Financial** or **Administrator**)
* To register a payment, you need the **booking number/reference** and the **amount**
* If you need to import many bank payments, use [Payment File Import](/finance/payment-file-import.md)
* If you need to import many refunds, use [Refund File Import](/finance/refund-file-import.md)
* If a payment method is missing, check [Method of Payment](/finance/method-of-payment.md)
***
### View and filter payments
Filter payment records and review results in Payment Registration.
1. Set **Payment start date** and **Payment end date**.
2. (Optional) Set **Departure start date** and/or **Departure end date**.
3. (Optional) Select a **Payment method** (for example `CARD`, `CASHIN`, `BANKIN`, `GIFT`).
4. (Optional) Use additional filters such as:
* **Debit/Credit**
* **Payment for** (it can be choose: *All Payments,* *Booking Only, Extra Orders only or Gift Card only*)
* **Guide** (select All guides or one specific guide)
* **Transport** (select All transports or one specific transport)
* **Gift Card No** (search for a specific gift card number)
* **Booking reference/number**
5. Click **Display** to load the results.
{% hint style="warning" %}
**Booking vs. guide payments:**
* If you select a **Guide** (or **All guides**), Tourpaq shows **guide payments** (and booking-related filters may be hidden).
* If you filter by **Booking**, **Departure dates**, or other booking-related values, Tourpaq shows **booking payments**.
A payment is either a **booking payment** *or* a **guide payment**—not both.
{% endhint %}
How “empty” date filters work
Leaving a date field empty means “don’t filter by this date”.
* **Payment start date empty**
* If **Payment end date** is set, you’ll get payments **before** the end date.
* If **Payment end date** is also empty, Tourpaq will **not** filter by payment date.
* **Payment end date empty**
* If **Payment start date** is set, you’ll get payments **after** the start date.
* If **Payment start date** is also empty, Tourpaq will **not** filter by payment date.
* **Departure start/end date empty** works the same way for the departure date filter.
Example:
* Payment start date = `26.03.2025`
* Payment end date = `31.03.2025`
* Departure end date = `30.04.2025`
This shows payments made between `26.03.2025` and `31.03.2025` for bookings departing **before** `30.04.2025`.
***
### Register a new booking payment
Create a manual booking payment with method, date, booking reference, and amount.
{% stepper %}
{% step %}
**Open the create form**
Click **Create**.
{% endstep %}
{% step %}
**Fill in the payment details**
Enter the key fields:
* **Method of payment** (for example `BANKIN` or `CASHIN`)
* **Payment date**
* **Booking number/reference**
* **Amount**
Optional (only if relevant):
* **GiftCard No**
* **Extra order**
* **Comments** (recommended so it’s easier to understand the payment later)
{% endstep %}
{% step %}
**Save**
Click **Save** to register the payment.
{% endstep %}
{% endstepper %}
{% hint style="info" %}
If you don’t see your new payment in the list right away, adjust your **payment date filters** and click **Display** again.
{% endhint %}
***
### Export payments (payment report)
1. Apply the filters you want.
2. Click **Export** to export the **currently displayed** results.
This export is your payment report for the selected filters.
***
### FAQ
#### 1. Can I register guide payments here?
No. Payment Registration is used to **create booking payments**. Guide payments can be **viewed** here when you filter by **Guide**, but they are not created in this module.
#### 2. I selected a guide and now I can’t filter by booking number—why?
When you filter by **Guide**, Tourpaq switches to **guide payments**, which are not connected to a booking in the same way, so booking-related filters may be hidden.
#### 3. What dates should I use if I can’t find a payment?
Start by widening **Payment start date** and **Payment end date**, then click **Display**. If it’s tied to a booking, also check your **Departure** date filters.
#### 4. What’s the difference between Debit and Credit?
* **Debit** typically means money coming **into** the company (a payment received).
* **Credit** typically means money going **out** (for example a refund).
If you’re unsure, confirm with your finance setup.
#### 5. Where do imported bank payments show up?
After a successful import, they appear in this list.
See [Payment File Import](/finance/payment-file-import.md).
#### 6. A payment method is missing from the dropdown—what should I do?
Ask an Admin/Financial user to add or activate it in [Method of Payment](/finance/method-of-payment.md).
#### 7. Does Export include all payments in the system?
No. Export uses the **current filters** and exports only the results you have displayed.
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