Special Offers

Overview

The Special Offers page lists active and upcoming promotions for hotels and room types. Common examples are early booking discounts, room cost rules, and seasonal pricing.

Use filters to narrow results by resort, hotel, dates, and stars. Export results to CSV or PDF when you need to share or validate pricing.

Purpose

Use this page to:

  • Review special offers configured for hotels and rooms.

  • Filter offers by booking period and travel period.

  • Validate rule coverage, validity intervals, and overlaps.

  • Export offers for reporting or verification.

Field description

Filter Section

Field

Description

Select Type

Defines the offer category to display. Examples: Early Booking, Room Cost, etc.

Select Resort

Filters offers by resort. Only hotels belonging to the selected resort will be listed.

Select Hotel

Filters results to a specific hotel. Useful for reviewing offers configured for one property.

Booking Period (From / To)

Defines the reservation period in which bookings must be made to qualify for the offer.

Departure Period (Start / End)

Defines the actual travel or stay period during which the offer applies.

Select Stars

Filters hotels by their official star rating (e.g., 3★, 4★, 5★).

Semicolon for Export

When checked, exported CSV files will use semicolons (;) instead of commas (,) as field separators.

Display

Refreshes the results list according to the selected filters.

+ More Filters

Expands additional filter criteria, if available.

Clear

Resets all filters to default values and clears the current selection.

Result Table Fields

Column

Description

Rule Type

Type of promotion (e.g., Early Booking, Room Cost).

Hotel

Code of the hotel where the offer is applied.

From Date / To Date

The arrival period during which the offer is active.

Bkg From / Bkg To

Booking period defining when reservations must be made to qualify for the offer.

Days Number Before Arrival

Minimum number of days before arrival required to benefit from the offer.

Room

The room type(s) covered by the special offer.

Price

The promotional price or discount applied to the room.

2nd / 3rd / 4th

Additional pricing columns for extra persons in the room.

Instructions

Filtering special offers

  1. Select the desired filters (offer type, resort, hotel, booking period, etc.).

  2. Click Display to update the results table.

  3. Use + More Filters for advanced filtering options.

  4. To reset your search, click Clear.

Viewing results

Each row represents a promotional rule. Use the columns to confirm dates, room coverage, and price values.

Check overlaps when multiple rules target the same room and period.

Exporting data

Two export options are available:

  • Export CSV – Generates a CSV file for analysis in Excel or other spreadsheet tools.

  • Export PDF – Creates a formatted PDF report suitable for printing or sharing.

If Semicolon for Export is checked, the exported CSV will use ; instead of ,. This is useful for locales where Excel expects semicolons.

How to use (example)

To review all Early Booking offers for 4-star hotels:

  1. Select Type → Early Booking.

  2. Set Select Stars → 4.

  3. Define a Booking Period and Departure Period if needed.

  4. Press Display to show the results.

  5. Export the table as PDF or CSV for reporting.

Tips

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  • Avoid overlapping date ranges for the same room and rule type.

  • Use PDF for quick sharing. Use CSV for deeper checks.

FAQ

1. Why don’t I see the offer I expected?

Check these first:

  • Your filters (Type, Resort, Hotel, Stars) match the offer.

  • Your Booking Period and Departure Period cover the offer dates.

  • Try removing date filters, then narrow down.

2. What is the difference between booking period and departure period?

  • Booking Period controls when the reservation must be created.

  • Departure Period controls when the stay/travel happens.

Both must match for an offer to be eligible.

3. How do I create or edit a special offer?

Use the setup screen on the hotel contract: Special Offer.

This overview page is mainly for searching, validating, and exporting.

4. Why does my CSV look “broken” in Excel (everything in one column)?

Your Excel import settings do not match the CSV delimiter.

  • Use Semicolon for Export if Excel expects ;.

  • Otherwise, keep it unchecked to export with ,.

5. What do “Price”, “2nd”, “3rd”, and “4th” mean?

They are price/discount values per occupancy position. Extra columns are often used for extra persons in the same room.

If your offer is per room, some columns can be blank.

6. What happens if two offers overlap?

Overlaps can cause unexpected pricing. Validate overlap in this list, then review the rule setup and stacking options.

If you need more detail, check: Special Offer.

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