Golf Course Check-In Module
Overview
The Golf Course Check-In module allows guests to verify their arrival for booked tee-times using a simple on-site kiosk (tablet). It optimizes tee-time usage, reduces no-shows, and provides a smooth experience both for guests and golf-club staff.
The module consists of two components:
Customer Check-In Interface – Touch-screen for players to register their arrival.
Master Module – For staff and guides to manage check-ins, verify all tee-times, and adjust registrations.
The system integrates with the Tourpaq booking database and pulls relevant tee-time, player, and booking information.
The system is designed to work with parent products, child products, as well as standalone products. The only requirement is that the product has the Tee Time category.
Purpose
The purpose of the check-in module is to:
Capture guest arrivals for tee-times directly at the golf course.
Reduce no-show rates by making check-in mandatory.
Provide up-to-date tee-time status for staff.
Improve guest experience through an easy, language-aware self-service kiosk.
Ensure GDPR compliance by only showing data relevant for today’s tee-times.
Allow staff to modify check-ins across multiple tee-times efficiently through the Master Module.
1. Customer Check-In Flow (Kiosk)
Screen 1 – Booking Number Entry
Purpose: Identify the booking for today’s tee-time(s).
Elements:
Numeric input field with on-screen number keyboard.
“Next” button.
Validation:
Format check: must be 5–6 digits.
Must have tee-times on the current day.
Error messages:
Invalid format → “The entered booking number is not valid. Please check your ticket (5–6 digits).”
No tee-times today → “This booking number has no registered tee times on this day.”
Screen 2 – Player Selection
Purpose: Select which players from the booking are checking in.
Language automatically switches to the language of the booking’s brand.
Displayed:
names & tee-times relevant for today.
checkbox for each name for quick selection.
Only players from the same tee-time can be checked in together.
If a user attempts to mix tee-times → “Only possible to register players with the same tee-time at the same time.”
Buttons:
“Next” → continues if at least one name selected.
“Go Back / Start Over” → returns to screen 1 with all state reset.
Timeout:
30 seconds inactivity → popup warning + auto-reset after 5 seconds.
Screen 3 – Confirmation
Purpose: Confirm selected names before finalizing.
Shows:
Tee-time (incl. weekday & date).
List of all players on the tee-time:
Checked → “Confirmed check-in”
Not checked → “Not confirmed”
Empty slots displayed as “Player X”.
Buttons:
“Next” → saves the check-in.
“Go back” → returns to screen 2 but resets input.
Screen 4 – Completion
Displays:
“Thank you and have a good round!”
5-second countdown.
Auto return to Screen 1 (full reset).
2. Master Module (Staff Interface)
Login
Username: Extra ProductID (e.g., 3692)
Password: A 4-digit PIN displayed in the extra configuration
Master Module – Main Screen
This is Screen 1 for staff (default view).
Search options:
Dropdown: today's tee-times
Dropdown: today's booking numbers
Input: numeric booking number
Input name
“Find” button
Results show all players across all tee-times matching the search.
Columns:
Check-in status
Tee-time
Booking number
Name
Handicap
Master Module – “Today” Screen
A live operational overview similar to the Tee-Time Extras PDF.
Displays:
All tee-times for today
Status: Available / Blocked / Occupied
Player names
Handicap
Last updated
Was this helpful?