Golf Course Check-In Module
Overview
The Golf Course Check‑In module allows guests to confirm their arrival for booked tee times using a simple on‑site kiosk (tablet). This helps optimize tee-time usage, reduce no‑shows, and provide a smoother experience for both guests and golf‑club staff.
The module has two components:
Customer Check‑In interface – Touch‑screen kiosk where players register their arrival.
Master Module – Staff and guide interface used to manage check‑ins, verify tee times, and adjust registrations.
The module integrates with the Tourpaq booking database and retrieves relevant tee‑time, player, and booking information.
The system is designed to work with parent products, child products, and standalone products.
The only requirement is that the product uses the Tee Time category.
Purpose
The purpose of the check‑in module is to:
Capture guest arrivals for tee times directly at the golf course.
Reduce no‑shows by making check‑in easy and structured.
Provide up‑to‑date tee‑time status for staff.
Improve guest experience through a simple, language‑aware self‑service kiosk.
Support GDPR principles by only showing data relevant for today’s tee times.
Allow staff to handle check‑ins across multiple tee times efficiently through the Master Module.
1. Customer Check‑In Flow (Kiosk)
Screen 1 – Booking number entry
Purpose: Identify the booking for today’s tee time(s).
Elements
Numeric input field with an on‑screen keypad.
Next button.
Validation
Format check: must be 5–6 digits.
Booking must have tee times on the current day.
Error messages
Invalid format → “The entered booking number is not valid. Please check your ticket (5–6 digits).”
No tee times today → “This booking number has no registered tee times on this day.”
Screen 2 – Player selection
Purpose: Select which players from the booking are checking in.
Language
The kiosk automatically switches to the language of the booking’s Brand.
Displayed
Player names and tee times relevant for today.
A checkbox for each player for quick selection.
Only players from the same tee time can be checked in together.
If a user attempts to mix tee times, the following message appears:
“Only possible to register players with the same tee-time at the same time.”
Buttons
Next – continues if at least one player is selected.
Go Back / Start Over – returns to Screen 1 and resets the session.
Timeout
After 30 seconds of inactivity, a warning popup appears and the kiosk auto‑resets after 5 seconds.
Screen 3 – Confirmation
Purpose: Confirm the selected players before finalizing.
Shows:
Tee time (including weekday and date).
List of all players on the tee time:
Checked → “Confirmed check‑in”
Not checked → “Not confirmed”
Empty slots displayed as “Player X”.
Buttons:
Next – saves the check‑in.
Go back – returns to Screen 2 (and resets input).
Screen 4 – Completion
Displays:
“Thank you and have a good round!”
5‑second countdown.
Auto return to Screen 1 (full reset).
2. Master Module (Staff interface)
Login
Username: Extra ProductID (for example,
3692)Password: A 4‑digit PIN displayed in the extra configuration
Master Module – Main screen
This is Screen 1 for staff (default view).
Search options
Dropdown: today’s tee times
Dropdown: today’s booking numbers
Input: numeric booking number
Input: name
Find button
Results show all players across all tee times matching the search.
Columns
Check‑in status
Tee time
Booking number
Name
Handicap
Master Module – “Today” screen
A live operational overview similar to the Tee Time Extras PDF.
Displays all tee times for today:
Status: Available / Blocked / Occupied
Player names
Handicap
Related documentation
Tee Times – How agents assign tee times to passengers in a booking.
Teetime – How tee-time products and time-slot availability are configured.
Tee Time extras list – Export/reporting for tee time bookings.
FAQ
What booking number format is accepted in the kiosk?
The kiosk validates that the booking number is 5–6 digits and that the booking has tee times today.
Why can’t I check in players from different tee times together?
The kiosk only allows check‑in for players who belong to the same tee time. This prevents mixing groups across different time slots.
What should staff do if a guest cannot check in at the kiosk?
Use the Master Module to search by booking number or name and register the check‑in manually, following your internal procedures.
What does “Blocked” mean on the Today screen?
“Blocked” indicates a tee time that is not available for check‑in/usage as shown in the operational overview. The exact reason (for example, maintenance or a manually blocked slot) depends on your tee‑time configuration and daily operations.
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