System Setup – SMS Configuration (Twilio)

Overview

The SMS Configuration section manages the integration between Tourpaq and Twilio, enabling the system to send automated SMS notifications to customers and staff.

Purpose

• Provide real-time communication via SMS.

• Automate notifications such as booking confirmations, reminders, and alerts.

• Ensure reliable delivery using Twilio’s messaging platform.

Configuration Fields

Field	Description
Twilio Account Number	The account SID provided by Twilio for authentication.
Twilio Account Token	The authentication token for the Twilio account.
Twilio Phone Number	The phone number registered with Twilio (in E.164 format) used as the sender.

Usage Notes

• Ensure all fields are correctly entered to enable SMS functionality.

• SMS notifications will not work if any credentials are missing or incorrect.

• Use valid E.164 format for the phone number to avoid delivery errors.