System Setup – Mail Platform

Overview

The Mail Platform section configures Tourpaq to send automated emails through an integrated email service. This includes notifications, confirmations, and system-generated messages to customers and staff.

Purpose

• Enable automated email communication.

• Ensure reliable delivery of booking confirmations, reminders, and alerts.

• Centralize email settings for company-wide use.

Configuration Fields

Field	Description
Use Mail Platform	Enable or disable the mail platform integration.
User Name	Username provided for authentication with the mail service.
User Token	Token for authentication and authorization of the mail service.
Mail	Main email address for sending messages (example: @mail2sms.mailmailmail.net).
Mail From	Mirror email used as the sender address in outgoing messages.

Usage Notes

• Ensure all credentials are correctly entered to avoid email delivery failures.

• “Mail From” should match your company’s sender policy to prevent messages being marked as spam.

• The mail platform is required for system notifications and automated messaging across the Tourpaq platform.