System Setup – Auto Europe (Car Rental Integration)

Overview

Auto Europe integration lets Tourpaq fetch car rental products through Auto Europe.

Car rental is typically offered via Extras in Tourpaq.

Go to Setup → System Setup → Auto Europe.

Credentials are sensitive.

Limit access and change them if you suspect exposure.

Purpose

• Enable booking of car rental services alongside other travel components.

• Automate car rental availability and pricing within Tourpaq.

• Centralize management of Auto Europe credentials for all agencies under the company.

Prerequisites

• An active Auto Europe agreement.

• Auto Europe credentials (username/password).

• Tourpaq configuration for car rental as Extras (if not already set up).

How it works

Tourpaq uses the Auto Europe credentials to authenticate and retrieve car rental availability/pricing.

Those products can then be offered in booking flows via Extras.

Configuration steps

1. Obtain Credentials

   • Contact Auto Europe to request a username and password for system access.

2. Enter Credentials in Tourpaq

   • Go to Setup → System Setup → Auto Europe.

   • Enter the provided username and password.

3. Activate the Integration

   • After credentials are saved, contact Tourpaq Support to activate Auto Europe in the system.

Usage notes

• Only administrators can configure and activate the integration.

• If credentials are wrong, Tourpaq cannot fetch car rental data.

• Car rental availability depends on your Auto Europe setup and market coverage.

Troubleshooting

• No car rentals shown: Confirm the integration is activated and credentials are correct.

• Authentication error: Re-enter credentials and confirm they match Auto Europe.

• Extras show but prices are missing: Verify Auto Europe coverage and any required parameters in your Extras setup.

Related pages

• Extras

FAQ

Is Auto Europe a separate product in Tourpaq?

No. It is an integration.

Car rental is usually offered through the Extras flow.

Who can set up Auto Europe?

Admins can enter credentials.

Activation is typically done by Tourpaq Support after credentials are saved.

Do credentials apply to all agencies/brands?

In most setups, System Setup credentials are company-wide.

If you need separate credentials per brand, confirm with Tourpaq Support.

What should I test after activation?

Create a test booking and verify:

• Car rental extras are visible.

• Prices load correctly.

• The booking can be completed with the selected car rental.