System Setup – Deposit Rules

Overview

Deposit Rules control how much customers must pay and when they must pay it.

Use them to set deposit amounts, optional second payments, and final payment deadlines.

Go to Setup → System Setup → Deposit Rules.

Changes apply to new bookings and can affect payment reminders, exports, and cash flow.

Test changes on a safe booking flow when possible.

Purpose

Use Deposit Rules to:

• Define the deposit as a fixed amount or a percentage.

• Set a second payment (optional) and its due date.

• Define the final payment deadline (relative to departure).

• Enable/disable rules without deleting them.

• Keep payment terms consistent across bookings.

Screenshot

Field descriptions

Field	Description
Booking Date	The booking date the rule applies to.
Deposit Value	Fixed deposit amount due at booking (or by the deposit due date).
Deposit Percentage	Deposit percentage of the booking total (used instead of Deposit Value).
Second Payment Value	The amount required as the second payment, if applicable.
Disabled	Turns the rule off. Disabled rules are not applied to new bookings.
Deposit Due	Days after booking when the deposit must be paid.
Second Payment Due	Days after booking when the second payment must be paid.
Last Payment Due	Days before departure when the final payment must be completed.
Delete (Trash Icon)	Allows administrators to delete a specific deposit rule. Use this with caution, as deleted rules cannot be recovered.

How to use

1. Go to Setup → System Setup → Deposit Rules.

2. Review existing rules (booking date, values, due dates, and status).

3. To create a rule, click Create and enter:

   • Booking Date

   • Deposit Value or Deposit Percentage

   • Second Payment Value (optional)

   • Due dates: Deposit Due, Second Payment Due, Last Payment Due

   • Set Disabled as needed

4. To edit a rule, open the rule row and update the values.

5. To delete a rule, click the trash icon and confirm.

Prefer disabling old rules over deleting them.

It keeps history clearer and avoids accidental loss.

Related settings

• System Setup – Payment Rate Rules

• System Setup – General Information Settings

Troubleshooting

• Payments are not split as expected: Check the configured Payment Rate Rules.

• The rule doesn’t apply to new bookings: Ensure it is not Disabled, and confirm the Booking Date rule match.

• Due dates look wrong: Verify day offsets (after booking vs before departure).

FAQ

What’s the difference between Deposit Rules and Payment Rate Rules?

Deposit Rules define amounts/percentages and due dates.

Payment Rate Rules define how many payments are used (one, two, or three).

Do changes apply to existing bookings?

Typically, changes are intended for new bookings going forward.

Validate on a test booking and confirm your operational process before changing live rules.

Should I use Deposit Value or Deposit Percentage?

Use Deposit Percentage when the deposit should scale with the booking total.

Use Deposit Value when you want a fixed amount.

What does “Last Payment Due” mean?

It’s the number of days before departure when the final payment must be completed.

Should I delete old rules?

Usually no.

Disable old rules instead, unless you are sure you do not need them.