System Setup – Radix Data

Overview

Radix Data stores the credentials used for Radixx transport reporting in Tourpaq.

Go to Setup → System Setup → Radix Data.

These are sensitive credentials.

Limit access and document changes internally.

Purpose

Use Radix Data to:

• Authenticate Tourpaq against the Radixx platform.

• Retrieve transport data for reporting and exports.

• Keep Radixx credentials in one place.

Configuration fields

Field	Description
Username	Radixx username used for system access.
Password	Password for the Radixx username.
TravelPortalName	Travel portal identifier in Radixx.
TravelPortalIATANumber	IATA number linked to the travel portal.
TravelPortalBookingAgent	Booking agent ID used when retrieving booking and passenger data.
TravelPortalBookingAgentPWD	Password for the booking agent ID.

Usage notes

• These fields are required for Radixx reporting to work.

• Update values immediately after a credential change in Radixx.

• Wrong values can block report generation and exports.

Quick checks

Use this list when reporting fails:

• Verify usernames and passwords first.

• Confirm the TravelPortal values match Radixx.

• Re-run the report after saving changes.

FAQ

Do I need Radix Data if we don’t use Radixx?

No. It’s only needed for Radixx-based transport reporting.

Where do I get these values?

Your Radixx administrator provides them.

They are usually issued per portal and booking agent.

Which password should I update if Radixx changes credentials?

Update the password that matches what was changed in Radixx.

That can be Password or TravelPortalBookingAgentPWD.

What happens if I enter the wrong values?

Radixx authentication will fail.

Reports and exports can return errors or empty results.

Who should have access to this screen?

Limit access to admins who manage integrations.

Treat these values like API secrets.