System Setup – Firebase Configuration

Overview

The Firebase Configuration section allows Tourpaq to integrate with Firebase for notifications, analytics, and real-time data updates within the platform.

Go to Setup → System Setup → Firebase Configuration.

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Purpose

  • Enable push notifications and real-time updates in the Tourpaq system.

  • Centralize Firebase credentials for secure access.

  • Support system features that rely on Firebase services, such as mobile notifications and analytics tracking.

Configuration steps

  1. Contact Tourpaq Support to obtain the correct Firebase setup for your company.

  2. The support team will provide the necessary credentials and configuration parameters.

  3. Insert the provided credentials into the System Setup → Firebase Configuration fields.

  4. Save the configuration.

What to validate after setup

Validate at least one Firebase-dependent flow:

  • A real-time update in the relevant UI (if used in your setup).

  • A push notification flow in the relevant app (if enabled).

If you have multiple brands/environments, validate each one.

Usage notes

  • Only administrators can configure Firebase settings.

  • Incorrect configuration will prevent real-time updates and push notifications.

  • All Firebase-dependent features rely on the credentials and setup provided by Tourpaq Support.

FAQ

chevron-rightDo I need Firebase Configuration if we don’t use mobile apps or chat?hashtag

Not always.

If your Tourpaq features don’t rely on Firebase, it may not be required.

chevron-rightWhere do I get the Firebase credentials?hashtag

Tourpaq Support provides the correct values for your company and environment.

chevron-rightWhat happens if the configuration is wrong?hashtag

Firebase-dependent features can stop working.

Common symptoms are missing real-time updates or failed push notifications.

chevron-rightShould I change these values myself?hashtag

Only if you know exactly what your environment expects.

When in doubt, coordinate changes with Tourpaq Support.

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