Hubspot

Overview

The HubSpot section under Brands Settings is used to connect Tourpaq with a company’s HubSpot account. This integration allows automatic synchronization of customer and booking data between the Tourpaq system and HubSpot CRM for marketing, reporting, or customer management purposes.

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Purpose

The purpose of this page is to:

• Establish the link between Tourpaq and HubSpot using an API License Key.

• Manage HubSpot subscriptions related to specific data sync processes (e.g., contact updates, booking imports, or campaign tracking).

A correct setup ensures that all customer information from Tourpaq is accessible and updated in HubSpot without manual export/import work.

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Instructions

Access

1. Navigate to Users → Brands → Select an agency -> HubSpot.

2. The HubSpot tab appears next to other configuration areas (e.g., GDS, XML Feed, Business Central).

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Fields Description

Field	Description
License Key	Enter the API key provided by HubSpot. This key authorizes Tourpaq to send and receive data securely. 🔹 Format: A long alphanumeric string (e.g., f9d3e4b2-xxxx-xxxx-xxxx-9c14c62e1a10). 🔹 Required: Yes — the integration won’t work without it.
Subscriptions	HubSpot subscription name splitted by ; where the customer will be added. Enter the specific HubSpot subscription(s) used for synchronization. These define which events or data sets will be synced (for example: Customer Creation, Booking Update, or Lead Conversion).

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How to Set Up

First, we make a request to HubSpot to retrieve all eligible subscriptions for a given email address:

https://api.hubapi.com/communication-preferences/v3/status/email/[email protected] Response JSON: "hubspot all Subscription by email.txt"

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hubspot all Subscription by email .txt

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Next, the system checks if any subscriptions listed under the HubSpot tab in Brand match the subscriptions returned by HubSpot.

If a match is found, the system verifies whether the customer should be subscribed, and if so, it makes the following request:

https://api.hubapi.com/communication-preferences/v3/subscribe Request body: "hubspot subscribe customer.txt"

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hubspot subscribe customer.txt

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Once connected, data synchronization will occur automatically according to the system’s scheduled sync jobs or configured triggers.

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Tips

• Keep your License Key private — it grants full API access to your HubSpot account.

• If you encounter sync issues, verify that the key has not expired or been revoked in HubSpot.