Customer Information displayed on the Ticket

Verify that customer information (errata) appears in the correct Comments (Bemærkninger) sections on Tourpaq ticket PDFs across ticket versions 1–3.

Purpose

Verify that customer information (errata) configured at entity level (Destination, Resort, Hotel, Transport) appears in the correct Bemærkninger (Comments) sections across all three ticket versions.

Scope

This test covers the Booking module and Brand configuration in Tourpaq Office (back office).

Preconditions

• Tester has access to the back office with permission to view All Bookings and edit Users → Brands.

• At least one booking exists that contains customer information set at:

  • Destination

  • Resort

  • Hotel

  • Transport

• Three ticket versions are available for the relevant brand.

Test Data

Field	Value	Notes
Booking date range	As needed	Use a period that includes the prepared test booking
Brand	Desired brand	The brand whose ticket versions will be switched

Steps & Expected Results

#	Action	Expected Result
1	Navigate to All Bookings and filter by the desired dates	Bookings list shows only records within the selected period
2	Select a booking from the list	Booking Edit page is displayed
3	Click Print Ticket	PDF ticket downloads and opens in a new tab
4	Inspect the ticket PDF	Customer information appears: • Destination / Resort / Hotel info under the main Comments (Bemærkninger) section at the end of the ticket. • Transport info under the Comments (Bemærkninger) section directly beneath the Itinerary (Rejseplan) block.
5	Repeat validation for each ticket version: a. Go to Users → Brands. b. Edit the desired brand. c. Open the Ticket tab and change the Version (1, 2, 3). d. Save and repeat steps 1–4.	Customer information is displayed in the same locations for all three ticket versions.

Pass/Fail Criteria

• Pass: Placement of customer information matches the Expected Results table for every ticket version.

• Fail: Any deviation in placement or missing information.

Evidence Collection

Attach the generated ticket PDF from Step 3 for each version and annotate the location of the Bemærkninger sections.

Example ticket PDF: customer information (errata) appears in Comments (Bemærkninger) sections.