Scheduled Activity

Overview

The Scheduled Activity tab allows users to configure recurring or one-time activities for specific hotels and dates within a selected time range. It provides more granular control compared to Weekly Activity, as each day of the week can have its own configuration — such as different times or service phone availability.

This tab is typically used to plan and display activities or service phone hours visible in the Guest App for guests staying in those hotels.

Purpose

The purpose of the Scheduled Activity configuration is to:

• Define daily service or activity schedules for selected hotels.

• Allow flexible per-day setup within a given date range.

• Support guide and customer service visibility in the Guest App.

• Synchronize service availability and timing for different resorts and hotels.

Form Fields

Field	Description
Start Date*	Defines when the scheduled activity period begins.
End Date*	Defines when the scheduled activity period ends.
Title*	Name of the scheduled activity (e.g., “Christmas Party”, “Service Phone”).
Resort*	Choose one or multiple resorts included in this activity.
Hotels	Select specific hotels to apply the activity to.
Service Phone Text*	Add the message or description that will be displayed in the Guest App (e.g., “Service Phone text”).

*Fields marked with an asterisk (*) are mandatory.

Daily Setup Table

Below the main fields, users can define specific configurations per hotel and day of the week.

Column	Description
Show	Show/Hide Hotel for dates in grid
Hotel Name / Code	Displays the hotel name and internal hotel code.
Description	Optional note related to that hotel’s activity.
Day Columns (Monday–Sunday)	Each day of the week is represented by a column, showing the exact date and week number. Users can enable “Service Phone” or define a specific time per day.

Available options per day:

• ✅ Service Phone — Enables service phone for that day.

• 🕒 Time Field — Defines a specific start time (e.g., 14:00) for that activity or service.

• Empty — No service or activity is set for that day.

This allows maximum flexibility — for example, a service can run daily for one hotel, but only twice a week for another.

Example

In the screenshot above:

• Title: Christmas Party

• Date Range: 01-12-2025 → 31-12-2025

• Resorts: Multiple selected

• Hotels: PAR SES, Ramada

• Service Phone Text: “Service Phone text”

Configuration details:

• For PAR SES, Service Phone is enabled daily (Monday to Sunday).

• For Ramada, Service Phone is active with a specific time (14:00) on selected days.

This setup ensures that guests staying at these hotels will see a consistent service phone schedule in the Guest App during the configured period.

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Save or Cancel

After all settings are configured:

• Click Save to confirm and activate the schedule.

• Click Cancel to discard the changes.

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Visibility and Access

As with Weekly Activities:

• Admin Users can manage all scheduled activities across all resorts and agencies.

• Guide Users can view or manage scheduled activities only if they have access to all the resorts linked to those activities.