Payment Registration

Overview

Payment Registration is where you can view payments recorded in Tourpaq and manually register new booking payments.

You can see:

• Booking payments (payments connected to a specific booking)

• Guide payments (payments handled by guides)

You can only create booking payments in Payment Registration. Guide payments are view-only here.

What you can do

• Filter and review payment records

• Register a new payment on a booking

• Export payment results for reporting or audits

Before you start

• You must be logged in with the required permissions (typically Financial or Administrator)

• To register a payment, you need the booking number/reference and the amount

• If you need to import many bank payments, use Payment File Import

• If a payment method is missing, check Method of Payment

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View and filter payments

1. Set Payment start date and Payment end date.

2. (Optional) Set Departure start date and/or Departure end date.

3. (Optional) Select a Payment method (for example CARD, CASHIN, BANKIN, GIFT).

4. (Optional) Use additional filters such as:

   • Debit/Credit

   • Payment purpose (for example All Payments or Booking Only)

   • Guide

   • Transport

   • GiftCard No

   • Booking reference/number

5. Click Display to load the results.

Booking vs. guide payments:

• If you select a Guide (or All guides), Tourpaq shows guide payments (and booking-related filters may be hidden).

• If you filter by Booking, Departure dates, or other booking-related values, Tourpaq shows booking payments.

A payment is either a booking payment or a guide payment—not both.

How “empty” date filters work

Leaving a date field empty means “don’t filter by this date”.

• Payment start date empty

  • If Payment end date is set, you’ll get payments before the end date.

  • If Payment end date is also empty, Tourpaq will not filter by payment date.

• Payment end date empty

  • If Payment start date is set, you’ll get payments after the start date.

  • If Payment start date is also empty, Tourpaq will not filter by payment date.

• Departure start/end date empty works the same way for the departure date filter.

Example:

• Payment start date = 26.03.2025

• Payment end date = 31.03.2025

• Departure end date = 30.04.2025

This shows payments made between 26.03.2025 and 31.03.2025 for bookings departing before 30.04.2025.

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Register a new booking payment

1

Open the create form

Click Create.

2

Fill in the payment details

Enter the key fields:

• Method of payment (for example BANKIN or CASHIN)

• Payment date

• Booking number/reference

• Amount

Optional (only if relevant):

• GiftCard No

• Extra order

• Comments (recommended so it’s easier to understand the payment later)

3

Save

Click Save to register the payment.

If you don’t see your new payment in the list right away, adjust your payment date filters and click Display again.

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Export payments

1. Apply the filters you want.

2. Click Export to export the currently displayed results.

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FAQ

1. Can I register guide payments here?

No. Payment Registration is used to create booking payments. Guide payments can be viewed here when you filter by Guide, but they are not created in this module.

2. I selected a guide and now I can’t filter by booking number—why?

When you filter by Guide, Tourpaq switches to guide payments, which are not connected to a booking in the same way, so booking-related filters may be hidden.

3. What dates should I use if I can’t find a payment?

Start by widening Payment start date and Payment end date, then click Display. If it’s tied to a booking, also check your Departure date filters.

4. What’s the difference between Debit and Credit?

• Debit typically means money coming into the company (a payment received).

• Credit typically means money going out (for example a refund).

If you’re unsure, confirm with your finance setup.

5. Where do imported bank payments show up?

After a successful import, they appear in this list.

See Payment File Import.

6. A payment method is missing from the dropdown—what should I do?

Ask an Admin/Financial user to add or activate it in Method of Payment.

7. Does Export include all payments in the system?

No. Export uses the current filters and exports only the results you have displayed.